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Original topic:

Samsung 85" Q90C Not Streaming Some Apps

(Topic created: 13 hours ago)
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jordanhh
Constellation
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QLED and The Frame TVs
I have a Samsung 85" Class QN90 series NEO QLED Smart TV. For the last couple weeks, Peacock, Sling and Hulu do not work. The menus will load, but when I try to stream content I either get a 8-702 Loading error (Sling) or it just returns me to the menu. YouTube live events also do not work. Netflix and Prime work fine, and it works fine on my older Samsung TV.

I have tried everything! Uninstall/reinstall the apps, clear cache, factory reset, resetting my network within the TV menu and also my internet router itself. Nothing has worked! This is very frustrating, I have seen a few other mentions of this issue with no good resolution. Is anyone else having this problem? Any good solution out there? Not sure what else to do at this point...
23 Replies
RP6
Constellation
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Same issue with QN75QN90C after the software update. As others have mentioned Sling, Paramount, Peacock, Hulu and Disney apps don't work. No issue with Netflix or Prime Video apps. 

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Members_VHmpwDv
Constellation
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QLED and The Frame TVs

We have the same issue.  We can stream Netflix and Prime.  However, Disney+, Peacock, Hulu, YouTubeTV, and Paramount+ do not work.  We have tried all trouble shooting methods including resetting to factory defaults, restarting the router, resetting Smart Things, deleting apps.  The issue isn't the apps, it's the brick of a TV.  Also, I love how this discussion says, "solved" and the "solution" is to send a PM to their admin.  Great solution.  I love spending hours troubleshooting an expensive piece of technology that doesn't work.

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Members_VHmpwDv
Constellation
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QLED and The Frame TVs

One more thing.  Years ago we ordered a Samsung Washing Machine.  We paid extra for the fancy gray finish.  There was a recall on the machine that required some variety of mechanical change to the machine. Samsung pharmed the fix out to a local vendor who promptly came to our house and scratched the **bleep** out of the machine.  We ended up going back and forth with Samsung for months and finally got them to buy back the machine.  I had sworn of Samsung products because their support is not only bad, it's shady.  I'm sure this will get erased from the thread but Samsung really is a questionable organization.

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Andy8
Asteroid
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QLED and The Frame TVs

I have qn95qn90aa.  I have not been able to stream peacock, Disney+.  Apps load and commercials play - but actual movie content will not.   Amazon and netflix works fine.

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