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Reinstall app after deleting it.

(Topic created: 11-07-2025 07:13 PM)
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MarleyGirl1
Constellation
Options
QLED and The Frame TVs

Followed the Samsung website instructions on how to delete an app and reinstall.  I deleted my Xfinity app because of continuing problems (after hitting the reinstall option first) and now cannot reinstall it.  I have no search button on the right upper corner and no app store choice to be able to reinstall it.  Basically I am now paying for Xfinity which I can no longer get.  I am leary of hitting the reset for the TV because directions say it will go back to the factory settings and I will have to reinstall my apps that I currently use like Netflix.  I am afraid to do that since I didn't have any luck finding the Xfinity app after I deleted it.  Any ideas?  I read through the replies from Samsung on a previous posting but the suggested solutions, short of a whole reset, did not work for me or the other people that had posted.

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Robin621k
Honored Contributor
Options
QLED and The Frame TVs
How old is your TV?

I never use the smart functions or apps from a TV. It is much better to use a streaming device, apps get updated regularly because they are coming from the Playstore.

Do yourself a favor and get the Walmart Onn Google TV Pro. It is amazing

https://www.walmart.com/ip/onn-Google-TV-4K-Pro-Streaming-Device-New-2024-4K-UHD-resolution-Dolby-Vi...

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Robin621k
Honored Contributor
Options
QLED and The Frame TVs
How old is your TV?

I never use the smart functions or apps from a TV. It is much better to use a streaming device, apps get updated regularly because they are coming from the Playstore.

Do yourself a favor and get the Walmart Onn Google TV Pro. It is amazing

https://www.walmart.com/ip/onn-Google-TV-4K-Pro-Streaming-Device-New-2024-4K-UHD-resolution-Dolby-Vi...
MarleyGirl1
Constellation
Options
QLED and The Frame TVs

Actually I called Samsung, talked to a guy named Chris and he reset it at his end so it works now.  Thanks for the walmart suggestion but I am going to return the one you suggested.  I was able to get my Xfinity app back after he reset it at his end through the search button but I did not try to get any other apps so not sure if my TV would work for that or not.  I'm just happy to get the app I needed back. The number I called was 1-800-726-7864

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