Looking for a power block/adaptor for my speaker. View Post
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Looking for a power block/adaptor for my speaker. View Post |
This just started happening yesterday, but the speakers in my sound bar have started crackling while playing normal volume sounds. I also can't... View Post
Samsung_Moderator
Hello @userqA8CEl0KdN! Thank you for reaching out! I would recommend attempting the information in t... View Post |
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I have a QN95B TV and a q900c soundbar. After shutting off the tv and turning it back on, the connection between both goes from earc to arc. To... View Post |
All of the sudden my Subwoofer stopped working. After pairing with the soundbar it blikns blue in the rear. The light come on for about half... View Post
user2EmWFAU6Do
When I purchased the system it was already up to date and there is no newer software update availabl... View Post |
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Hi there! Â Â My HT cannot play surround sound from Philips TV PUS7009 via HDMI Arc connection, it only plays in stereo mode. This TV, as my HT,... View Post |
Hello all, I recently purchased a HW-QS730D sound bar and would like some advice on how to connect my devices in order to get the best... View Post |
So can you use a Q990C bought from the US in a country that has 220V in outlets? According to my research, people are saying that... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this. We are only able to confirm that the power cord and ... View Post |
I have a qn65q7daafxza smart TV. When I watch programs from cable or DVR, I use my Bose whole house system for sound. When I watch with the TV... View Post
SamsungTam
Hello! @userBXxYy8lxbX Thank you for posting about this. I'll be more than delighted to assist with ... View Post |
Hi, I've got the soundbar SB800B and the manual says to click the Mic button on the soundbar itself to enable it. That button is damaged on... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately the remote does not have this option. As for on the... View Post |
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I have recently updated my home theater system. It includes a Samsung QN55Q60DAF tv, Samsung HW-Q910D soundbar and Sony UBP-X700M Ultra HD... View Post |
I just got a new S60B soundbar. I'm hoping to use it for music in my office. I have a new ASUS laptop and I use bluetooth to connect the two.... View Post
SamsungTam
Hello! @user_fjik4tg Thank you for posting about this. I noticed you tried varying the distance betw... View Post |
Hey Q990D on latest firmware ( 1015 )  1) Don’t have Alexa option to connect at all ( only chromecast ) 2) Can’t configure the Hub. I... View Post
Samsung_Moderator
Hi there, Thanks for posting about this. I have this link that might help with getting connected to ... View Post |
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Purchased my samsung sound bar and connected it via eARC to my TCL 65inch tv with a roku device in the input one of the sound bar. This worked... View Post
MattyDaddy76
Wow really? And both products are brand new? My first thought would be the hdmi cables (need to be 1... View Post |
Ok, so my QN90C updated to the 1430 update without me telling it to. That aside, I was able to update the firmware on the Q990C soundbar to the... View Post
MattyDaddy76
Thanks guys. It seems as tho the q990c being removed from SmartThings has stopped now for the passed... View Post |
Hello, I have an HW – Q990 B Soundbar. What is the Alexa command for the import source, D.In/TV arc? I know I can say, Alexa, switch input to... View Post |
I have the HW-Q750, 5.1 system with the rear speakers (controller box). Can I add the SWA-9200S and have 4 rear speakers? View Post |
Hi, I have a Samsung Soundbar HW B550 ZA and I’ve been trying to add it to my Smart Things app for several days now. But it’s not working. Smart... View Post
Samsung_Moderator
You may have to add the soundbar manually. Sometimes when Smart Things is scanning for nearby device... View Post |
I've 2022 HW-Q60B Sound bar. It is stuck on connect USB error. I tried firmware upgrade and power cycle. Nothing has helped. Any solution for... View Post
Samsung_Moderator
Thank you for confirming I would recommend attempting a factory reset on the soundbar. You can do th... View Post |
I purchased the HW990C Soundbar recently and connected it to a Samsung QN90A Neo Qled UHDTV. The soundbar has been updated to the latest firmware.... View Post |
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My TV and HW-Q910C soundbar are controlled by my Harmony remote. Alexa is built in to the soundbar. I haven't activated it yet. When the... View Post
SamsungTam
Hello! @avantgarde35 You can try to check for an HDMI ARC port on both the TV and the soundbar. The ... View Post |
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  Hi everyone I bought a sound bar q930d and it works efficiently. But I read on Samsung's website that it supports Alexa built-in.... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this. I found this helpful article with detailed informati... View Post |
I just got the Q990C and it seems to operate correctly except when in Standard setting. In this setting, only the front Soundbar plays, the rear... View Post
SamsungTam
Hello! @MAS_VA Thank you so much for posting about this. I completely understand your concerns with ... View Post |
I have a HW-Q800B and a PS-WB75B. The HW-Q800B manual specifically says these are compatible. I am currently sitting on a large paperweight with... View Post
SamsungTam
Thank you for following up! I completely understand. Unfortunately, this will require service. I rec... View Post |
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