I placed an order on March 2nd and cancelled it on March 3rd. My order status has been "Cancel Initiated" since. I've reached out to customer service several times and it's always "Someone will reach out within 48 hours". Finally, today I'm told that I cannot cancel the order and delivery needs to be refused. This seems quite inefficient, especially since I'm not supposed to receive the order until the end of the month. Has anyone had success with actually getting an order cancelled?
I cancelled it the day after I made the order. The status has been "Cancelled initiated" ever since. And now I'm getting inconsistent answers from customer service.
