QLED and The Frame TVs
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I placed an order on March 2nd and cancelled it on March 3rd. My order status has been "Cancel Initiated" since. I've reached out to... View Post 
userom6Zd6xUHY
I cancelled it the day after I made the order. The status has been "Cancelled initiated" ever since.... View Post |
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I have a 2020 Samsung TV (UN65TU7000FXZA) running Software Version T-KTSU2AKUC-2601.1. Whenever we watch a video from any of our apps, every 30... View Post 
Samsung_Moderator
Hello@pderdeyn! Thank you for reaching out! I would recommend trying an Ethernet cable to the TV fir... View Post |
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I get periodic errors when starting up my Spectrum cable box connected to both my 55" Neo QLED 90 and my 43" Neo QLED 90. I get either... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Does this error only occur with the spectrum box, or does this oc... View Post |
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My tv seems like it's starting to struggle. It won't pull up the home menu when pressing the home button on remote OR in the app, but I can... View Post
Samsung_Moderator
That does sound kinda strange, this seems like it could have been a one off software glitch, but as ... View Post |
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Model Code: QN75QN90CAFXZA Software Version: T-PTMCAKUC-0080-2011.0, E0371410, BT-S Purchased Nov 2023 I'm having issues with... View Post
Samsung_Moderator
If all of that troubleshooting doesn't help get the apps working, I suggest seeing if you can move y... View Post |
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TV QN55QN85CAG Soundbar HW-Q800C (connected with TV over Wi-Fi) TV OS: Samsung Tizen OS v2020 If I do any of the following things while... View Post 
joaomambelli
I will try that and test for a few days... But bear in mind that this is probably a software bug rel... View Post |
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I have QE75QN90A TV and now recently I have noticed that after I turn off TV and turn it on again, the Apps stop working. The way it seems they... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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I'm recently buy the frame 55" and connected through smartthings app, but when i click on my The Frame device, it open the remoto only, so... View Post 
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Solar remote will not move cursor to the left. Up, down and right are okay. View Post
Samsung_Moderator
Hello, Members_VwVtR3M. Welcome to the Samsung Community! We know how frustrating it can be for your... View Post |
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Is there a link to all that is new with the One UI. I have just updated the TV March 2025. I’m not even sure if it installed correctly. I want to... View Post |
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Love our new Feame TV, but cannot find a way to access the cable channel guide. The “Guide” icon only goes to Spectrum TV Plus, and is not... View Post
Samsung_Moderator
Hello, PM2Frame. Welcome to the Samsung Community! We know how frustrating it can be not being able ... View Post |
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I think this TV is a piece of **bleep**!! 65inch QN90c NEO QLED. Had problems with streaming when this TV was about 1 yr old, they replaced the... View Post |
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Hi there, trying to get a replacement for the Frame 2021 75”. I’m wondering if these two are interchangeable. The BN96-51295M is... View Post 
communityfan
Thanks. Samsungparts online shows that it’s out of production. I wish I had bought it sooner when th... View Post |
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I have a Samsung series 6 tv and it’s stuck on step 3. I’ve done everything and nothing is working. Can someone please help fix the problem? View Post
Samsung_Moderator
Unfortunately, if these troubleshooting steps didn't work, I would recommend reaching out to our sup... View Post |
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I recently purchased the Samsung Q900C surround sound system. Overall, I really like it. However, I've ran into an issue where it will... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately this is standard and cannot be changed. As while yo... View Post |
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Hello This is complex and I have read every post imaginable. I hope someone can help. I've got a PC with an Nvidia 4070 Super connected... View Post 
olliefrancis
Thanks. Checked and Denon AVR is on the latest firmware. VRR works well for me and is part of the re... View Post |
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Hello I am inquiring on some help in seeking a sound bar with good quality for my now Samsung Q60T (58") TV. It is a 2020 model. Any... View Post 
JBTechfanatic
Yes, absolutely. Going with a Samsung 5.1 or better surround sound soundbar system—Samsung to Samsun... View Post |
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I appreciate what you are "trying" to do by scanning for OTA channels "Live TV". Fact is that an auto scan that deletes previous... View Post
Samsung_Moderator
Unfortunately, this is a limitation on the television. A signal booster for the antenna would be our... View Post |
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I tried ignoring but they've only gotten brighter. Is it a panel issue? QLED 55" View Post 
Samsung_Moderator
Hello! Thank you for reaching out! If this is happening on all sources, this is something that will ... View Post |
