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My 85 inch QLED 8k Neo TV turned off and the One Connect box (BN96-56791A) started clicking. I unplugged everything and then reconnected everything... View Post 
Samsung_Moderator
Hello @userIXkgXzw4Tq! Thank you for reaching out! I know how disappointing it can be with your TV d... View Post |
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Every time I turn on my Neo qled tv - which I use without any attachments- the sound coming out of the TV speakers is garbled. This started the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend attempting the troubleshooting in the following... View Post |
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Helo, Unlike another poster who complained about having these buttons enabled and constantly pressing them by accident, I love them and never... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, this is not possible. You can not reprogram the bu... View Post |
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I purchased an QN85. I hooked up my AV receiver as was previously hooked up to my Q75. I then adjusted the volume only to be shown my AV displays... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, this is not possible to change. It may not have sh... View Post |
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If you've recently encountered image distortion issues while watching OTA (Over-the-Air) channels on your Samsung TV, despite it working fine... View Post 
Members_GKvUV69
Live in new england have similar issues would you recommend continuing to fight this or buy new Repa... View Post |
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I have a Samsung 85" Class QN90 series NEO QLED Smart TV. For the last couple weeks, Peacock, Sling and Hulu do not work. The menus will load,... View Post 
SamsungJustin
@Ryandomke If you've tried the troubleshooting in the accepted solution and in the solution listed h... View Post |
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I placed an order on March 2nd and cancelled it on March 3rd. My order status has been "Cancel Initiated" since. I've reached out to... View Post 
userom6Zd6xUHY
I cancelled it the day after I made the order. The status has been "Cancelled initiated" ever since.... View Post |
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I have a 2020 Samsung TV (UN65TU7000FXZA) running Software Version T-KTSU2AKUC-2601.1. Whenever we watch a video from any of our apps, every 30... View Post
Samsung_Moderator
Hello@pderdeyn! Thank you for reaching out! I would recommend trying an Ethernet cable to the TV fir... View Post |
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My tv seems like it's starting to struggle. It won't pull up the home menu when pressing the home button on remote OR in the app, but I can... View Post
Samsung_Moderator
That does sound kinda strange, this seems like it could have been a one off software glitch, but as ... View Post |
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TV QN55QN85CAG Soundbar HW-Q800C (connected with TV over Wi-Fi) TV OS: Samsung Tizen OS v2020 If I do any of the following things while... View Post 
joaomambelli
I will try that and test for a few days... But bear in mind that this is probably a software bug rel... View Post |
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I have QE75QN90A TV and now recently I have noticed that after I turn off TV and turn it on again, the Apps stop working. The way it seems they... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Solar remote will not move cursor to the left. Up, down and right are okay. View Post
Samsung_Moderator
Hello, Members_VwVtR3M. Welcome to the Samsung Community! We know how frustrating it can be for your... View Post |
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Love our new Feame TV, but cannot find a way to access the cable channel guide. The “Guide” icon only goes to Spectrum TV Plus, and is not... View Post
Samsung_Moderator
Hello, PM2Frame. Welcome to the Samsung Community! We know how frustrating it can be not being able ... View Post |
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Hi there, trying to get a replacement for the Frame 2021 75”. I’m wondering if these two are interchangeable. The BN96-51295M is... View Post
communityfan
Thanks. Samsungparts online shows that it’s out of production. I wish I had bought it sooner when th... View Post |
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I have a Samsung series 6 tv and it’s stuck on step 3. I’ve done everything and nothing is working. Can someone please help fix the problem? View Post
Samsung_Moderator
Unfortunately, if these troubleshooting steps didn't work, I would recommend reaching out to our sup... View Post |
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I recently purchased the Samsung Q900C surround sound system. Overall, I really like it. However, I've ran into an issue where it will... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately this is standard and cannot be changed. As while yo... View Post |
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Hello I am inquiring on some help in seeking a sound bar with good quality for my now Samsung Q60T (58") TV. It is a 2020 model. Any... View Post 
JBTechfanatic
Yes, absolutely. Going with a Samsung 5.1 or better surround sound soundbar system—Samsung to Samsun... View Post |
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I appreciate what you are "trying" to do by scanning for OTA channels "Live TV". Fact is that an auto scan that deletes previous... View Post
Samsung_Moderator
Unfortunately, this is a limitation on the television. A signal booster for the antenna would be our... View Post |
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I tried ignoring but they've only gotten brighter. Is it a panel issue? QLED 55" View Post 
Samsung_Moderator
Hello! Thank you for reaching out! If this is happening on all sources, this is something that will ... View Post |
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I just got a new 55" Class QLED 4K Q60D and I absolutely love it, but when I watch movies on Prime, I have black bars all the way across the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Most movies will have the on them as they are filmed that way. Yo... View Post |
