Just an FYI. I’d bought the TV about 2 years ago and my Bluetooth solar remote suddenly stopped working. I’d ordered a new remote and couldn’t... View Post
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I have downloaded SmartThings three times now because for reasons I cannot understand, Frame does not recognize that I am using the SmartThings app... View Post |
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Hello, I have a Samsung Q60AA that was working perfectly but all of a sudden it started getting this black cloud creeping into the screen. Then... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! If this occuring on all sources then this is something that will ... View Post |
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I see on RTINGs that the 2024 Frame TV does not support 1440p@120fps for Xbox specifically. This means any game (like the latest Call of Duty)... View Post |
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Hi, I have a one-day-old QN1XD that was delivered and setup today. Several apps crash now and then, and the TV restarts. There have been... View Post 
userybwgEXIaR5
A Samsung-certified tech is scheduled to come out today to look at it. The unit continues to crash r... View Post |
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Hi I have anew 75" frame tv and noticed a kind of white vignetting on dark scenes mostly can anyone help me it is like a white arch... View Post 
Samsung_Moderator
Hi there, You mentioned being in the UK, however support for US products is the focus of this forum.... View Post |
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Does anyone know when the 2025 model year TVs are available to buy View Post |
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Have 2023 Samsung 50-inch QLED tv. Have SmartThings app. Resized my photos 3840x2160). how do I remove matting on an uploaded pic? I see no... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, there is not a way to do this. View Post |
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Hello, From today my QE55Q80CAT doesnt showing any of tv channels. Until yesterday all was good. Changed the antenna signal cable and nothing... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Has anyone experienced a similar issue? At seemingly random, my brand new QN85D will stop displaying anything. Fully black screen. All sounds... View Post
Samsung_Moderator
Is the TV plugged into a surge protector or the wall outlet directly? I know it seems crazy but when... View Post |
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Hi! My QLED TV got stolen yesterday and I’m trying to use SmartThings to locate it but i can’t find anything, is it possible to track my tv using... View Post 
useryCA5A0jZKp
It is not possible to track down a stolen TV. While it might appear on the SmartThings network if it... View Post |
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How do I remove Samsung TV Plus? Is the worst I every encounter on a TV, I never want to see it again. View Post
useryCA5A0jZKp
You cannot uninstall TV Plus as it is a built-in application, but there are ways to prevent it from ... View Post |
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I saw a similar issue posted by another user. my screen will slowly darken in top right corner then turn off completely. this first occurred in... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Love the Frame TV, but it would be so great to be able to organize the Favorites from the Art Store (in My Collection) into folders or albums - so... View Post 
userrqfNNfeBLY
Has anyone at Samsung read this? We pay a monthly or annual Fee and deserve feedback. View Post |
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I have a frame 2024 55". Previously had sky Q which when you turned off the Sky Q box, left the TV with the message "check device... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can definitely understand the frustration here. I... View Post |
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I have a brand new NEO QLED QN80D TV. I have some LED lights plugged into the USB port in the back of the TV. When I turn off the TV the lights... View Post 
JustWorkForOnce
That is intended. The udb is for samsung accessories such as the z wave dongle. Or for steaming stic... View Post |
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How do I get my Samsung TV to automatically connect HDMI? View Post 
SamsungTam
Hello! @uuare Thank you for posting about this! I'll be more than delighted to assist you with this.... View Post |
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Has anyone else experienced this? View Post 
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can definitely see the concern here. I'm providin... View Post |
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Samsung Neo QLED 4K Smart TV (2023)Model: QN85QN90CAFSoftware Version: T-PTMCAKUC-0080-2011.0, E0371410, BT - S On Saturday, Dec 7th, 2024 at... View Post
Samsung_Moderator
Hello! To get set up for service you will have the following options below. - If your unit was recen... View Post |
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Just purchased the Q80D 50 in. This is my first smart TV. I'm wondering how to change the picture mode. When I click on it it gives me eye... View Post 
useryjmN9TNYBg
I at least figured out how to get the picture mode to change. Once I turned off intelligent mode, I ... View Post |
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Hello, just delivered today and I can't get any sound from the tv speakers. Reset the TV a few times, pulled power a few times. ... View Post
Samsung_Moderator
Hello @scorpdragon! Thank you for reaching out! I see how this can be concerning with your TV not ha... View Post |
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My 75 inch Samsung QLED TV won't turn on. I have gone through the suggestions I found on line, and those sources is the next step is to... View Post 
slsspector
I did Thanks. The service provider Artur took off the back of the TV, and tested the two Printed Cir... View Post |
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I'm on my third remote. Dealing with the chat option for help is infuriating. I've wasted HOURS of my life. I can guarantee this is... View Post |
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I just upgraded my TV to the QN90D from a AU8000. I have the Q600C soundbar and when I turn on my PS5 and the TV switches to game mode the soundbar... View Post 
JesterPizzle
Thank you so much and I'll keep an eye out for that. As always you guys are awesome!! 👍🏻 👍🏻 View Post |
