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12-21-2025 03:54 PM in
QLED and The Frame TVsEverything in my house is a Samsung Product but I am starting to double think my purchases.
I have a QN50Q60TAFXZA which is in my spare bedroom. Only used 4 times. Not even plugged in when not in use. Today I turned it on for my guests for xmas and it shows a white screen then turns off then back on then back off.
I have tried leaving it off for a few minutes but the problem still exists.
Is there anything I can do? Please help.
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12-23-2025 11:00 AM in
QLED and The Frame TVsHello UniversalMinion, welcome to the Samsung Community!
We understand how frustrating it can be when your TV won’t turn on and function properly. Let’s try a few troubleshooting steps to get it working again:
-Perform a Soft Reset
Unplug your TV from the power source and leave it unplugged for at least 60 seconds.
Disconnect all external devices from the TV.
-Power Cycle the TV
Press and hold the physical power button on the TV for 5 seconds.
Give these steps a try and let us know if they help!
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12-27-2025 06:19 PM in
QLED and The Frame TVsNo change
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12-27-2025 06:21 PM in
QLED and The Frame TVsDid not work
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12-23-2025 11:50 AM in
QLED and The Frame TVsThanks I tried all these steps still no results
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12-24-2025 09:04 AM in
QLED and The Frame TVsIf the TV or projector continues to turn off and on by itself continuously, visit the Support Center to request service. You can also send us a private message by using the link below, so we can set up a request.