QLED and The Frame TVs

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Firmware broken eArc S95CA

Posted by 11-21-2025 11:02 PM in QLED and The Frame TVs

My TV (S95CA) updated to firmware 2202 and now eArc doesn't work. The TV will initially connect with the amp (a Sony STR DN1080) but will then... View Post

11-23-2025 03:28 AM

I just had problems due to the update, I feed all sources through an amp which outputs to HDMI 1 on ... View Post

S90D Power Failure - 2nd Occurrence as well

Posted by 11-18-2025 05:00 PM in QLED and The Frame TVs

I purchased my 77" TV in November 2024. My QN77S90DAFXZA failed to power on at the beginning of January. Warranty repair was smooth, and TV... View Post

11-21-2025 07:05 AM

Me Too. The power supply in mine quit the other night too. It tripped the circuit breaker overnight ... View Post

Need new template for tv install

Posted by 11-18-2025 10:14 AM in QLED and The Frame TVs

I've recently moved and want to install my frame TV again on the wall. I used the template the first time but did not keep the template for the... View Post

11-18-2025 10:27 AM

@cmlsufan I'm not sure where you would find a template, but Samsung does offer this video showing ho... View Post

No sound on tv

Posted by 11-14-2025 09:35 AM in QLED and The Frame TVs

QN85C 75 inch TV and all of a sudden i have no sound at all....i am using a q700a sound bar with sub woofer and 2 blue tooth side speakers...even... View Post

11-15-2025 10:18 AM

Try doing a soft reset...i did and it worked for me... View Post

Art Store won't loading

Posted by 11-15-2025 03:39 AM in QLED and The Frame TVs

We have just bought a Frame tv - we have subscribed to the Art Store. The problem is the tv won't let us choose a painting - it just asks us to... View Post

IPTV Smarters Player no longer playing VOD after Tizen 2111 Update

Posted by 11-08-2025 07:54 PM in QLED and The Frame TVs

Is anyone else having problems with playing VOD after the 2111 update? I am able to access Live TV fine, but VOD on both series and movies will not... View Post

11-14-2025 03:46 PM

Following up, I can confirm the following: Software reset was the first thing tried but issue remain... View Post

Gamma Setting

Posted by 11-12-2025 05:08 AM in QLED and The Frame TVs

I came across an issue with my QN85D. When I change the gamma setting in any specific picture mode, it changes all the gamma settings for all... View Post

11-14-2025 02:11 PM

Thanks for contributing to the community with your question, usereaV0tbv0dc. I'm pretty sure it is n... View Post

Slow remote response

Posted by 11-12-2025 02:55 PM in QLED and The Frame TVs

Started yesterday View Post

11-12-2025 06:10 PM

Change battery View Post

DLNA stopped showing up

Posted by 11-11-2025 09:46 PM in QLED and The Frame TVs

Samsung QN55QN90AAFXZA. I have multiple DLNA sources. Mysteriously today, all of them suddenly stopped showing up on my TV. There is nothing... View Post

11-12-2025 02:29 PM

Hi @hspindel, welcome to the Samsung Community!Let’s walk through a few quick steps that might help:... View Post

Adding apps

Posted by 11-12-2025 09:01 AM in QLED and The Frame TVs

Adding APPS how do I add apps like PBS passport and GAIA + to my TV screen? View Post

11-12-2025 09:08 AM

There should be an apps screen in your tv menu. Search for it there. If it doesn't pop-up then your ... View Post

No other android devices

Posted by 11-11-2025 03:00 PM in QLED and The Frame TVs

Do I really need SAMSUNG CLOUD FOR MY TV? I have an I phone -no android devices just the television . View Post

11-11-2025 03:29 PM

Try uninstall it. My samsung tv allows me to long press to uninstall. View Post

Reinstall app after deleting it.

Posted by 11-07-2025 07:13 PM in QLED and The Frame TVs

Followed the Samsung website instructions on how to delete an app and reinstall. I deleted my Xfinity app because of continuing problems (after... View Post

11-11-2025 01:25 PM

Actually I called Samsung, talked to a guy named Chris and he reset it at his end so it works now. T... View Post

Best digital interface option?

Posted by 11-08-2025 02:11 PM in QLED and The Frame TVs

What is best digital interface option with frame tv (Roku, Apple or Amazon fire stick)? Having serious issues with Xfinity stream and trying to... View Post

11-09-2025 02:52 PM

I've never had any issue with my Roku. I've never seen an ad on the interface. It's maybe 10 years o... View Post

Frame TV and Xfinity Stream issues

Posted by 11-08-2025 01:56 PM in QLED and The Frame TVs

Any suggestions on how to resolve constant connectivity issues with Xfinity Stream? We bought it to get rid of the box and we have had chronic... View Post

11-08-2025 03:24 PM

Google TV is much better with updating apps, as the apps come from the Playstore! View Post

Smartview quit working to cast photo's on my Samsung TV

Posted by 11-02-2025 11:37 AM in QLED and The Frame TVs

What change did they do to make smarthings quit working and how to fix it.. done everything..cannot cast anything to the tv now View Post

11-07-2025 01:59 PM

I'm sorry to her this about your Smartview. I think Atxzo has the right idea for troubleshooting you... View Post

Willow TV App

Posted by 11-06-2025 02:48 PM in QLED and The Frame TVs

Hello I just bought a Q7F 65" TV and cannot find the Willow TV app. Any help would be greatly appreciated View Post

11-06-2025 04:06 PM

Google TV then. I love mine. It's is running Android 14, not even my Sony TV with built-in Google TV... View Post

Time display

Posted by 11-06-2025 06:38 AM in QLED and The Frame TVs

On my Frame TV I would like the date & time to always be displayed when the tv is on. I have pulled up a bunch of stuff but have not got it to... View Post

11-06-2025 08:36 AM

I'm sorry, but I'm not aware of a way to keep the clock and date displayed while watching TV. I have... View Post

Qn90a burn in

Posted by 10-29-2025 12:39 AM in QLED and The Frame TVs

I recently got burn in on a 85" Neo Qled QN90A. I am heart broken. Is there any chance its eligible for the 10 year burn in guarantee. ... View Post

11-06-2025 03:27 AM

Generally its darker but this is what I am seeing View Post

The Frame 2025 Game Mode + Windows 11 Issue

Posted by 10-06-2025 06:03 AM in QLED and The Frame TVs

I have big problem with my configuration : The Frame qe75ls03fauxru + Windows 11 + NVidia 5090. HDMI 2.1 full support cable connected to... View Post

11-05-2025 11:12 AM

OMG, THX A LOT!.... It really works! On 577 all okay! But anyway, who is responsible for future bugf... View Post

Does Samsung NEO QLED QN900B have an 8K compatible internal satellite receiver ?

Posted by 11-04-2025 10:56 AM in QLED and The Frame TVs

Hello, Sorry but my original post was tagged as solved and closed without letting me evaluate the response and without my consent as the OP. ... View Post

11-05-2025 11:02 AM

I’m not asking about the availability of it, rather, just asking if the tv set model I have given in... View Post

QN75 repeatedly displays remote management terms and conditions

Posted by 11-01-2025 07:14 AM in QLED and The Frame TVs

Home button not working on 4-year-old QN75. Every few minutes I get the remote management terms message displayed on screen. Have tried two... View Post

11-05-2025 09:29 AM

Hello @userNUtuDvO1Q2, welcome to the Samsung Community!Here are some troubleshooting steps you can ... View Post

Antenna

Posted by 10-25-2025 11:29 AM in QLED and The Frame TVs

I bought a HD antenna to hook up to my 55QED TV via coaxial. When I go to source it is not showing antenna as an option. help please View Post

11-04-2025 08:18 AM

I had this problem too and solved it like this: use remote to go to onscreen menu, settings, all set... View Post

Tablo Closed Captions

Posted by 10-12-2025 06:56 PM in QLED and The Frame TVs

I have a Samsung s90c and tn690u. I recently bought a tablo 4th gen two tuner and low and behold and other issue Tizen. it's been over a year... View Post

11-02-2025 11:46 PM

Yep. I have a hearing impairment. Funny enough 🤔 I bought a Samsung soundbar that has the voice amp... View Post

Bluetooth not working on Frame TV

Posted by 09-09-2025 02:54 PM in QLED and The Frame TVs

I have a 2021 75” Frame TV (QN75LS03AAFXZA) running firmware version 2230 where the Bluetooth is not working. I discovered this as I was trying to... View Post

10-31-2025 07:24 PM

How do you get to the hidden system menu to get the debug report? View Post

App trouble....still

Posted by 10-29-2025 01:36 PM in QLED and The Frame TVs

Does anyone else still have trouble loading the usual hulu. Disney, Paramount etc... has there been a fix? View Post

10-31-2025 12:47 PM

The apps work just fine on other TV using Roku View Post

Samsung Qled solar remote

Posted by 10-30-2025 07:09 AM in QLED and The Frame TVs

I need help getting my solar remote control paired with my smart tv. It keeps giving me a message that another remote is already paired but... View Post

10-30-2025 08:34 AM

@SilasDadizzulHassan Is this a new TV? Did the remote come with the TV? View Post

Network Settings Pop-up

Posted by 10-29-2025 07:11 PM in QLED and The Frame TVs

I have the 55" Class QLED 4K Q80D QN55Q80DAFXZA purchased in December 2023. When watching something on streaming SOMETIMES I will get a... View Post

Samsung TV logo too LOUD

Posted by 10-29-2025 02:29 PM in QLED and The Frame TVs

Has anyone found a way to mute or change the volume for when you switch to Samsung TV Plus and the loading/logo screen goes full THX ear blasting? ... View Post

Trying to set up tv after factory reset

Posted by 10-26-2025 05:39 PM in QLED and The Frame TVs

Several issues. 1) Prime video app stopped working -- tried soft reset no change; -- pulled power plug no change; -- reset smart hub... View Post

10-29-2025 07:49 AM

Hi @Msfento, and welcome to the Samsung Community! Thanks for reaching out. To better assist you wit... View Post

Samsung QN95D Stutter

Posted by 10-27-2025 05:16 AM in QLED and The Frame TVs

Samsung QN95D stutter, judder will there be a software update for my 2024 qn95d? I have a lot of issues with stutter in most areas. Please tell... View Post