I have many FrameTV's around the house. I can not figure out how to disable Multi view so when casting from a device, it goes directly to full... View Post
QLED and The Frame TVs
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In the recent past, the Berlin Philharmonic Digital Concert Hall streaming app/website advertised that its app was available on Samsung Smart TVs. ... View Post 
Samsung_Moderator
Hello@Wolfi622! Thank you for reaching out! If the app is unavailable on the store, I would recommen... View Post |
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I have a two part question. 1. Is anyone else having issues with the Frame TV remotes? We had one that didn’t last a year, and bought another... View Post
Samsung_Moderator
Hello! Thank you for reaching out! As for the remote, I would recommend buying a new one on samsungp... View Post |
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How can I listen to music while playing an Art slideshow? View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, this is not possible to do at this time. Sadly I c... View Post |
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Trying to install the AcornTV app. Getting the message that the system is undergoing maintenance. Same message for 24 hours. System lets me install... View Post
Samsung_Moderator
That's great to hear! And yes that can and will cause issues on certain apps. View Post |
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I'm going start this post by voicing my displeasure with this situation. I'm extremely displeased. Here's the situation. I had to... View Post 
MattyDaddy76
Couple things. Your old tv went out because it is an “edge lit” backlight (see bright spots at botto... View Post |
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Keeps repeating Season 6 ep. 1 of Mad Men. Repeats it for 13 times before moving on to Season 7. Does this every time it gets around to season 6. ... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is a live TV issue, unfortunately, we would be unable to ass... View Post |
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Objective is to have the Soundbar, TV speakers and Music Frame all connected with the music frame as the atmos rear working in unison. However in... View Post |
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Do I have to use the connect box when setting up my tv View Post
Samsung_Moderator
Hello! Thank you for reaching out! If you are missing the one connect box and it doesn't have the fi... View Post |
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Every since the last update (a couple of days ago) my saved Apps and Home streaming sites keep vanishing after I added them to the Home section. I... View Post |
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Brand new NEO QLED QN85D. Worked fine upon power on. Then the software update. V 1301 When it restarted after the update very dim and blotchy,... View Post 
user1QRwGQp1qy
Had mine for 2 days. Kept getting soft ware service setting . Returned and got an LG. Not going to b... View Post |
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My 2 year old qn60 Is having a strange issue Several of the samsung plus channels look like they will play But goes to a black screen Then... View Post
Samsung_Moderator
That does sound aggravating! Since it's happening on only the 2 apps, I'd suggest making sure they a... View Post |
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My TV is Model Model# QN65Q60DAFXZASerial# <hidden> When I mute the sound bar, it also cuts off my hearing aid streaming device and also... View Post |
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I want to have my Frame set up so that the OneConnect wire is hidden inside the wall and the OneConnect box is hidden inside the wall too. I'm... View Post 
ScottDarth
Let me just say, hopefully without sparking emotions, that if you don't know the answer, please don'... View Post |
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I have used older Sony Bluetooth headphones WH710 and they worke fine. Upgraded to WH1000 and Airpods . Airpods work for a while the starts... View Post |
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Anyone have problems with Qn85D when turning on getting a prompt to go into service mode? Tv is only 4days old and been doing this since purchase. ... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend getting an exchange for this as this would be s... View Post |
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MN TQ55Q70CATXXC PD: 12/09/2023 FW: T-NKM2CDEUC-0080-2031.2 FC:SWU-OU_T-NKM2CDEUC-0080_2031_241204 LS: EU_SPAIN Before the last... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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My previous house owner have had 2021 Samsung frame 75 inch TV. Now I am planning to buy a Samsung frame 65" TV. I am wondering whether can I... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend looking at the spec sheets for the TV to make s... View Post |
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Would like to know how to modify this tool more. It's limited to only 50 pictures; I would like this to be set to 500. Also, how to set the... View Post
Samsung_Moderator
Hello@GFireflyE! Thank you for reaching out! I would recommend reaching out to our SmartThings commu... View Post |
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I purchased a frame TV in November and received the free 2 year art app promotion. However when I tried redeeming it, the app says it has already... View Post
Samsung_Moderator
Hello @Svss! Thank you for reaching out! It can be frustrating not to get your promotion. I would re... View Post |
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I have a win11 PC where I have downloaded the samsung gallery app and to it I uploaded 1 photo. When I log into my samsung TV's gallery app... View Post |
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Model code: UN65RU7100FXZA Serial number: <hidden> My Samsung tv will not allow me to open any apps not on my main bar, and when I... View Post 
useryCA5A0jZKp
Activate hotspot on your phone and connect your TV to it, check how Smart Hub and apps will work now... View Post |
