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I charged it all night but the tv will not respond to the remote. It did briefly respond during setup yesterday but now nothing. What do I do? View Post 
Samsung_Moderator
Hello @Egibbel! Thank you for reaching out! If the information from @bill-e did not help then you ca... View Post |
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2020 build Q70 Qled tv, when i power on it shows the tv channel that was on last and the menu at the bottom of the screen, but then fades out to a... View Post 
SamsungTam
I recommend letting a service technician have a look. As we would like to gather additional informat... View Post |
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I run the home theater setup thru a Denon AVRS960 receiver. Whenever we switch input on the receiver (Cable box to Roku or vice versa) the TV auto... View Post
SamsungTam
Hello! @lbrown63 I agree with @bill-e about the soft reset. It also sounds like the auto-muting coul... View Post |
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I have a week-old QN65Q60DD QLED TV. It has the latest 1120 firmware update. Whenever I go to the settings gear in the left-hand menu, my TV... View Post
SamsungTam
Hello! I completely understand. I would recommend doing the factory reset. Here is a link you might ... View Post |
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Frame 85 connected to Denon x3800 AVR. With output of Denon connected to FrameHDMI 3, upon powering on Denon, my six month old Frame 85 fails to... View Post 
Davidepope
I will reply with a solution to my issue in case it helps someone else going forward. Because my Den... View Post |
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Hi, for the last week or so I can’t put my TV into art mode - if I try, the screen goes black, the audio keeps playing and then after a few seconds... View Post |
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I just bought a QN65Q60DD QLED TV and it's got this problem. Every time it sits for about 30 seconds to a minute, it runs the last used app.... View Post 
VoidIndigo
I didn't know you could do that, thanks for that! It seems they fixed it in the latest update 1120. ... View Post |
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Recently got a new samsung Q70d. Facing a major issue with tizen OS. Would appreciate any help/suggestions. Issue: whenever I press the home... View Post
VoidIndigo
That resolved it for my as well, now let's see if they can fix the "every time I open the settings b... View Post |
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How to get my qled tv 2017 the copy of mrt and engineering option View Post
Samsung_Moderator
Hello! Thank you for reaching out! You may be able to purchase them from our part's website: samsung... View Post |
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I have a 65 inch that is overheating to the touch on the left side. It also has a white spot in the middle of the left side that gets a little... View Post
Samsung_Moderator
Hello! Thank you for reaching out! So that we may look into this further please send us a private me... View Post |
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Help, need a list of TV model numbers that will work with One Connect box SOC1001A. TV fell and broke but box is still good. I realize I will have... View Post
Samsung_Moderator
I completely understand. Our parts website does have compatibility lists under each product. Unfortu... View Post |
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My older (bought in 2019) Frame TV has gone nuts. I went out of town for a month and when I came back the remote is acting like it needs to be... View Post
Samsung_Moderator
Thanks for confirming that. If the TV remains powered on long enough, I recommend checking for softw... View Post |
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I have a Samsung frame 55" and Tv is working normal, but left a black mark at the back on the wall. View Post 
WhiteShack
Paint the walls, we have 7 samsung tvs hung throughout our house, and we usually upgrade all 7 every... View Post |
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Samsung TV's are the worse quality. My tv's plastic clips came apart from the heat the tv creates and dangerous wires that shockes my hand... View Post
Samsung_Moderator
Thank you so much for bringing this to our attentions. We take these concerns seriously, and priorit... View Post |
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This patch appeared on the side out of nowhere and is constant throughout. is this a backlight issue or a display issue? View Post 
Samsung_Moderator
Hey Ashish2908! First, thanks for joining the Community! I know this purchase must have been excitin... View Post |
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This just happened over the last few days. It is a vertical yellow line Running down the Length of the screen.. This is a 65 inch Q60BA... View Post 
SamsungTam
Hello! Thank you for posting about this. Can you see if the yellow lines appear in the picture test?... View Post |
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How do I know if a channel on live TV is nextgen? Is the something I need to initiate on the TV Qn85qn90? View Post 
Belaythatorder
It should have the Nextgen logo on the box or the instructions. The Nextgen website also lists compa... View Post |
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Anyone know where I can order this sensor and if it's something I can fix myself. TV is not under warranty anymore . I'm not exactly sure... View Post 
Samsung_Moderator
Hey, welcome to the Community!!! My kids would tan my hide if they couldn't watch their shows. You m... View Post |
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When I bought my TV, It was always in 120 hz mode, when I was gaming on my Nintendo Switch, but, at some point, I had to factory reset It, and... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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I bought a new qled 75 inch TV from Amazon on 28-Oct-2022. I have invoice and receipt from amazon.sa and this product should be in manufacturer... View Post
Samsung_Moderator
Hello! @plmpatel I completely agree with @bill-e to add on to what he said here is a link for intern... View Post |
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Ok my 55" UN55MU8000FXZA Display part of the TV stopped working properly and I can't afford to replace it. I have a different big screen... View Post 
PappyVanWinkle
As being in the tech sector for many many years I find your answer to be somewhat disingenuous or ma... View Post |
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I have a 65" Fram TV and I would like to listen to Spotify in Art Mode but the music shuts off when I go to art mode. When I click on the 3... View Post
Clairmonts
Thanks! This method worked. Had to unplug tv to get Bluetooth device to appear on my iPhone, but aft... View Post |
