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I have had my UN43AU8000FXZA TV and HW-A450 soundbar for almost four years now. I have never before had any problems with the tv or my cable box... View Post 
Samsung_Moderator
Thanks for the quick reply. Just to confirm, were you able to reset the soundbar and check for updat... View Post |
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Hi everyone, I can't play the majority of my movies via the USB port on the OCB. At least one of them was working before. Maybe a system... View Post 
Samsung_Moderator
Hi there, Thanks so much for posting about this. First, could you verify what format you are using f... View Post |
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I've tried everything I could possible think of in order to fix this, if anyone else has any expert advice I would greatly appreciate it.... View Post 
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How can I add channels without running a scan? or even just manually tune to a channel not in the scan list? Not all the transmitters are in the... View Post 
Members_NHQ73qu
No replies so I guess there's no way, so I have to ask why Samsung removed this option? Do they not ... View Post |
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Our office uses SSL inspection on all outgoing internet connections. This interferes with the smart TV functions, especially web browsing. Is there... View Post |
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HDR tone mapping is always grayed out no matter what I do, watching HDR content on Amazon prime video it's still grayed out. What gives?? View Post 
SamsungTam
Hello! @Tama2112 Thank you for posting about this. Some streaming apps or content may not fully supp... View Post |
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I've been successfully syncing my Bose 700 Headphones to my S95B for over a year. As of a few nights ago, there is a blatantly... View Post
SamsungTam
Thank you for that information! I've forwarded the issue to our specialized team for further investi... View Post |
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Am trying to set up my new TV in the Smart things app however since it hasn't been set-up previously no wifi is connected to it and the app... View Post
Samsung_Moderator
Hello @madskier! Thank you for reaching! To be able to get this set up the TV will need to be connec... View Post |
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I will be watching something like say on paramount plus then all sudden screen just goes black sound still play and also the hue sync lights also... View Post
Samsung_Moderator
Hello @bbqbrad! Thank you for reaching out! Just want to confirm does this occur with all streaming ... View Post |
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Hey there, So the remote for my new Samsung TV UN50DU8000FXZA is turning off my DirecTV receiver when I turn off the TV. I have never set it up... View Post
Samsung_Moderator
Hello @ari6000! Thank you for reaching out! With anynet+ turned on this will force this to occur. Un... View Post |
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My UN55NU6900FXZA has locked up on the home screen the remote doe snot work I have tried all the suggestions I have seen videos on the matter and... View Post
Samsung_Moderator
Hello @userZbUAb40cUs! Thank you for reaching out! I would recommend unplugging the TV for around a ... View Post |
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Hello, I am currently developing an application for Samsung Smart TVs and would like to know how to publish the app for older TV models that run... View Post
Samsung_Moderator
Hello! Thank you for reaching out! To do this you should be able to find the information you would n... View Post |
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I have an older receiver that only has optical and I was thinking of buying the du7200 that does not have an... View Post |
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So, the TV is flashing green blue OLED secured by Knox and red at the bottom of the tv. Remote does not turn the TV off. Unplugging it won't... View Post
Samsung_Moderator
I understand. As it's not connect the only options would be to first try a new remote by purchasing ... View Post |
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Smarthub "search" wants to install the universal guide details every time after the TV starts. Samsung TU7000 55 TV Current version:... View Post |
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So I got a new S90C, during setup, I noticed it was really grainy and I thought it was a "texture" effect of the samsung setup screen. fast... View Post 
Samsung_Moderator
Hi there, thanks so much for posting about this. I first recommend checking out the link below for s... View Post |
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I have tried multiple times for screen sharing with samsung TV un65ju6400 model. Made sure the TV is on the latest version and wifi is same for TV... View Post 
InventingWheels
Hey. Did you try it out using SmartThings app. Add your TV in your home and check it that helps. Als... View Post |
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My tv is stuck on HDMI 1 saying the device it gone. This is true as I removed cable services. My remote will not work. Tried resetting the remote... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying to use the SmartThings remote on your ph... View Post |
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HELP! I bought a UN50DU7200FXZA and cannot hear both the tv speakers and the headphones at the same time? I plug headphones wireless headphones... View Post
SamsungTam
Hello! @bpechtimss Thank you for posting about this. I'll be more than delighted to assist with this... View Post |
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Hi, i bought a QD OLED TV and on GameMode my SDR settings affect my HDR settings and vice versa. What do i do? SDR image uses HDR settings for... View Post
Samsung_Moderator
Hello! Thank you for reaching out! There are a few things that you can try that may help with this i... View Post |
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My Samsung model UN32EH4003F Television has two HDMI ports. When I connect ROKU to HDMI 1 it works fine. When I connect ROKU to HDMI 2 the only... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This seems like an issue with the HDMI 2 port. You can try updati... View Post |
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Cannot control tv volume with remote or on TV control. All other functions work. A TV reboot fixes the problem but only for a couple days. ... View Post
Samsung_Moderator
Hello @Members_92TIhey! Thank you for reaching out! I would recommend first trying to reset your rem... View Post |
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I purchased a TU690T 65 inch for my office. All our TV’s and Soundbars are Samsung Love the product. First day it turns on by its self. Then... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I agree with @Nodakr68, this seems to be an issue with the TV's i... View Post |
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Hey all, I recently asked Samsung chat support about a wall mount and longer one connect cable for my new S95D OLED. I purchased the cable with... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend calling in to our parts distributor and getting... View Post |
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Two nights ago while watching the video, my Samsung TV (UN55MU6290FXZA) started shooting sparks and flames out the bottom. I unplugged the TV... View Post 
Samsung_Moderator
Oh no! I hope everyone is okay! To get this looked into as soon as possible please call in directly ... View Post |
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The user manual for UN86TU9000FXZA mentions the ability to update the software with a USB drive, but the download doesn't exist on this web... View Post |
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I own 5 frame tvs. The September update ruined the ability to display your own photos with the normal beautiful matte finish and picture adjustment... View Post |
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