Due to weather conditions in parts of the US, please expect delays with responses. Thank you for your patience and understanding. Please stay safe.

Finalists for the Everyday Samsung Photo Contest

Upcoming Changes to Services with Members Application

Submit your vote for the photo contest!

1st Ever Community Contest

First ever Community Photo contest

Samsung Members Connect Highlight Film

Thank you to all of our Ambassadors that represented our Community in Paris during Unpacked 2024

Some features my be changed that you've previous had access to, and please read to find more information regarding reporting spam in the community. 

July 10th 2024 ; Samsung.com

As we get ready to celebrate the Olympic and Paralympic Games Paris 2024, Samsung is excited to once again partake in our greatest athletic event through innovation and creativity.

Addressing the influx of spam within the community...

Samsung Beyond Boundaries Technician Story of May! 

Congratulations to Samsung for receiving the Gold Stevie Sales & Customer Service Award for 2024! 

Samsung Care's "Beyond Boundaries" Presents Austin Pierce and the amazing story of how a technician in West Virginia went above and beyond to assist one of our customers

Samsung would like to congratulate Stephen Higgins, who has been named the 2023 Samsung Beyond Boundaries Tech of the Year! 

Help our support team with Likes!!!! 

Need an out-of-warranty repair for your Samsung Home Appliances?  Check out our upfront pricing when you make a service request at https://www.samsung.com/us/support/service/

Live close to New York City? Want to take part in the official Galaxy Unpacked Event in NYC?

Sign up for a chance to be invited to join us on January 17th for our Galaxy Unpacked Event. 

By entering you are not guaranteed to be selected to attend the Watch Party. Selection is at Samsung’s sole discretion. Contest length, submission period, and review period based on Samsung discretion.

Thank you to all who are using the Samsung Members app.

Beginning November 16th, 2023, when Samsung Accounts created for users under the age of 13 access Samsung Members, some features of the Samsung Members app will no longer be accessible. 

The Samsung Community and the Benefit features of the Samsung Members app, will not longer be shown to users of these accounts. 

Samsung is continuing our efforts to provide safer and more convenient services to our users.

“Choosing Samsung appliances was one of the best purchases I have ever made.” – Larry L.

Larry L., a Vietnam Veteran living in Maryland, switched to all Samsung appliances in his kitchen and laundry room. As he was learning how to use all the features, he wanted some additional assistance to ensure he was getting the most out of his new appliances.

One of our techs in the Maryland area, Bang Park, visited Larry's home to provide service on his dryer and then spent some time going over every Samsung appliance in the kitchen and laundry room. Bang even showed him tips and tricks, so Larry could further enjoy his new appliances.

Find TV and Appliance Care | Samsung.US

Get quick and easy support for your Samsung device, as well as personalized updates and recommendations now through SMS!

Samsung Electronics America has earned #1 rankings in product quality for TVs and #1 rankings in service experience for its Home Appliances in the 2023 American Customer Satisfaction Index Survey (ACSI^®)¹!

As the dog days of summer give way to the cozy vibes of fall, there’s no better time to give your tech some TLC. The seasonal transition also signals the approach of the holiday season, which means extra time for cooking and cleaning.

School’s out, but summer learning with Samsung is in full swing for students in Texas.

ARE YOU READY TO JOIN THE FLIP SIDE?

Live close to New York City? Want to watch the official Galaxy Unpacked Event? This might be your chance!

Hey Samsung Community!

Unpacked is around the corner - and you're invited 🙂 

The event will be streamed live on Samsung Newsroom, Samsung.com and Samsung’s YouTube channel beginning at 8:00 p.m. KST, 7:00 a.m. ET, 4:00 a.m. PT, and 12:00 p.m. BST.

And as always, visit Samsung Newsroom for more upcoming teasers, trailers and the latest updates.