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I just spent 2 hours with Samsung Support and YouTubeTV support on 1-28-2025... At the end of my YouTubeTV support session, the YouTubeTV support... View Post 
useryCA5A0jZKp
If you unplug the TV by unplugging the cord, the last application will not run because the TV's cach... View Post |
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I got a DU8000 back in November '24. An electrician installed it a couple of days ago. It's gonna take me a while to figure out the... View Post |
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My solar remote home button will not work. All other buttons work. Cannot get tv to home screen View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying to see if you can use the remote with th... View Post |
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I have spent months trying to resolve this issue, consoles, DirecTV, Roku, all plugged into HDMI ports, different cables, different outlets in my... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is something that will require service. Depending on your wa... View Post |
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I’m having an issue with my Samsung 8 Series 55” TV. When I press the button to open the settings menu, nothing happens. Additionally, there seems... View Post 
SamsungTam
I recommend letting a service technician have a look. As we would like to gather additional informat... View Post |
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My Xbox app is constantly glitching so I need to clear the cache on the tv but my Device Care is greyed out (function not available). How do i make... View Post
Samsung_Moderator
Hey Steade Welcome to the community. I've never thought to use the Xbox app on my tv. I'll have to t... View Post |
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Once in a while, perhaps once a week, pressing the power button on the remote will have the red led on the TV turn off, but the screen stays black.... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Please attempt a factory reset on the TV. If this does not help t... View Post |
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Hello, I have a Samsung 8000 Series TV and a Samsung HW N400 Sound Bar. Some of the time, not every time, when I turn on the TV, or if it goes... View Post |
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In September, I purchased a 85 inch QN90C. After a recent software/firmware update (update 2011) with the new UI and interface, my Disney Plus,... View Post 
Afrofuturist
I factory reset 10 times....one night random I was able to stream from Disney plus, then Hulu. When ... View Post |
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I have a 2016 un65ks8500fxza with a missing one connect box. i understand the box is bn91-17814a or w. are ANY newer one connect boxes... View Post
Samsung_Moderator
Hello@Boyd_dave! Thank you for reaching out! No most one connect boxes will not be compatible. But I... View Post |
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When TV first switched on TV Remote cannot change channels or volume. After about 3 minutes TV starts to respond.Model code UE43AU8000KXXUSAMSUNG... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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I have a Un40eh6000f That has worked fine for years. About a week and a 1/2 ago the picture went out.You can still hear the sound Just a black... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This type of issue would require service, due to the age of your ... View Post |
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We bought an S90C OLED 4k SMART TV (2023) QN65S90CAFXZA in September 2024. Our old samsung TV would display the current streaming resolution when... View Post |
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how do you clear the cache on the television to try to get it to work. Is there an option to clear the cache? Is there even a cache? I tried... View Post
useryCA5A0jZKp
There are two ways to clear the cache memory on the Samsung:1. unplug the power plug for a couple of... View Post |
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How do I know if my 65 inch has a qd-oled panel? View Post
useryCA5A0jZKp
Samsung only manufactures QD-OLED panels in 55-inch, 65-inch and 77-inch sizes. To find out which pa... View Post |
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We just got the TV. It worked on the stand and we just hung it on the mount. Now there is sound but no picture. View Post
SamsungTam
Hello! @Andersontyg Thank you for posting about this. I completely understand your concerns with the... View Post |
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if the BN59-01266A works specifically with the UE43RE7200UXRU? I need new remote control for my tv and i want choose new version , is it... View Post
Samsung_Moderator
Hello @Badabadabada! Thank you for reaching out! I would recommend reaching out to our parts departm... View Post |
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2 years ago service center told me to reset the Hub on my Samsung TV because the hard drive was full and I said what's going to happen if she... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! This type of issue would require service, due to the age of your ... View Post |
