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My family hub updated software on 6-26-24, after completing the up date the system reset. Now it appears the microphone no longer works, Bixby and... View Post 
Samsung_Moderator
Hello! Thank you for reaching out It seems that you have done all the relevant troubleshooting the o... View Post |
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Hello, tray fills up but ice won’t drop. When I use the test button all appears to work as it should. Not showing any error code and completed... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying the information in the following link: h... View Post |
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I am trying to figure out what the deal is with the Convection Roast Feature- The broiler does not come on in this mode which gives you that nice... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately this is not going to do the same thing as broil, it... View Post |
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Hi, my Jetbot won't charge. I've cleaned contacts, cycled the power, disconnected power and removed and re-connected battery. It's... View Post
Samsung_Moderator
Hello, There! We recommend checking out the following article: https://www.samsung.com/us/support/tr... View Post |
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Issues Connecting Samsung Microwave Oven to SmartThings Please be patient with the long post. I’ve tried to be complete with the background of... View Post 
Justin Noel
Yep, solved it but certainly not because Samsung SmartThings support had anything to do with it. The... View Post |
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If anyone can help guide me what to do I would really appreciate it. I bought Samsung appliances back in Aug 2023 because of a promotion they were... View Post 
LeoWyatt89
Gary is right this site is peer to peer support - none of us can help you with your refund - Moderat... View Post |
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The smaller drawer on our Samsung bespoke squeaks loudly as you pull the drawer out and push it back in.   model code:... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be concerning with your fridge making this noi... View Post |
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I can't find anything about the flashing information on the control panel. This has been going for over 24 hours after, I assume, we... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! You can try the information in the following link:https://www.sam... View Post |
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I have a Microwave model ME11A7710DS that has stopped heating. Everything comes on. The turntable works. But no heat. Is the magnetron dead, or... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your microwave not heating... View Post |
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Why are my pics sideways when uploaded? View Post
Samsung_Moderator
Hello! Thank you for reaching out! The pictures are going to be uploaded in the orientation they wer... View Post |
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Samsung model nx58k9850s smart control not being displayed and I can't connect to Smartthings. View Post
Samsung_Moderator
Hello! Thank you for reaching out if the link from @LongHiker does not help please feel free to reac... View Post |
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Dishwasher is not cleaning the bottom level properly as the water wall reflector piece that moves back and forth on the track system is... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! That's strange to not get an error code if the water wall reflect... View Post |
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I just got this refrigerator on Sunday. At first it wasn't making ice at all, so I reset the icemaker and started getting a handful of ice... View Post
Samsung_Moderator
Hello there, and thank you for reaching out to our Samsung Community regarding the ice production. T... View Post |
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Hello, I am so upset! Our stove is less than 3 years old and last night while simmering taco meat I went into the next room and my husband and I... View Post
Samsung_Moderator
Hello, JenA! We're so sorry to hear about this situation with your glass cooktop, and definitely und... View Post |
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Samsung gas stove burner cap (Rt. side rear small) black coating flaking off. This is a 'Manufactures' defect! All other burner caps black... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! This would be considered a cosmetic issue and will not be covered... View Post |
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Is it possible to purchase just the hub door door for my bespoke refrigerator? View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend taking a look at our part's website samsungpart... View Post |
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We just received a notification this morning that Samsung tv plus will be discontinued after a June update. we watch tv on this in the morning... View Post 
SamsungRei
The communication was sent in error. A correction will be released within the next 24 - 48 hours. We... View Post |
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Is it typical for a 2 yr old Bespoke 4-door french Refrigerator to have a freon leak? View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend stopping using the fridge and getting this look... View Post |
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I just bought a Samsung refrigerator and I linked it with smart things but is there a way for it to show the actual temps for fridge and freezer... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, this is not possible from what I can see with the ... View Post |
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Hey! My brand new Bespoke jet AI vacuum stopped adjusting power when being used on different surfaces and while on the AI mode. I found a topic... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your vacuum not working pr... View Post |
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I've already checked the wifi and Bluetooth connections, disabled and re-enabled them. Smart Things app is definitely connected to the fridge... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is something that the SmartThings community should be able t... View Post |
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Hello... I have a Samsung refridgerator model RF28R7551SR/AA with family hub lcd display DA97-17068V. I am looking for a replacement lcd display. ... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend reaching out to our part's website samsungparts... View Post |
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We have a Nov 2019 RF260BEAESR/AA refrigerator. The ice machine no longer automatically dumps ice. It will harvest if I push the reset/test button.... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can see how this can be frustrating with your ice ... View Post |
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the ignitor switch keeps going out on my gas range. I just had it replaced November 2023 and now i cam back to the same problem 6 months later. is... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your oven not heating. I w... View Post |
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Hello I have a family hub refrigerator that I am trying to connect my clothing Care service too it doesn't happen to work it will not connect... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would suggest reaching out to our SmartThings community using t... View Post |
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