Kitchen and Family Hub

Have a  rs27t5200sg/aa frig looking for a compressor relay the one Samsung suggested on the parts sight says it’s a da34-00004D but I don’t see my... View Post

 Samsung_Moderator  2 weeks ago

Hi Jojos1! Thanks for reaching out to us here in the Community. The best way to find what you need w... View Post

Is there an automatic time out for the oven light for the Bespoke ranges?  It doesn't seem to turn off after I close the oven door even after... View Post

 user1Ah9THv5Eu  2 weeks ago

Yes, I just installed my Bespoke oven and I’m experiencing the same issue—the light stays on until I... View Post

The wifi and Bluetooth connection are fine. Smart Things app is definitely connected to the fridge. When I try to upload photos, the progress bar... View Post

 Thienle81  2 weeks ago

I have factory reset still could not upload pictures View Post

The screen is frozen and displays "Smart Forward Welcome, meet the new family hub," processing 100% done. Any Ideas? View Post

 realaud  3 weeks ago

Desperate times ...desperate measures and all that. It's always been my policy that if something was... View Post

Hello,   I'm having an issue with my Samsung RS277ACPN/XAA. The door alarm is constantly chiming, and the freezer (evaporator) fan is not... View Post

 realaud  3 weeks ago

You need to contact Samsung service. If the unit is still under warranty, you may have voided it by ... View Post

I have a Samsung Fridge (RF28R7551SR/AA) that is having Ice Maker Issues of not consistently making Ice. I have replaced the Water Filter and it... View Post

 JatD865  3 weeks ago

I have replaced the Ice Maker and will see if that fixes. May need to replace the Heated Fill Tube. ... View Post

I have a Bespoke refrigerator model RF29BB860012AA, with an extended service warranty.  It has the dual tray ice maker.  The ice bites side has... View Post

I'm have same problem as others have reported - supply tube freezing causing water to push up into the refrig.  Repair techs have been here 3-4... View Post

 mmcdermott08  4 weeks ago

Mine just started backing up again! I have had several parts replaced. It's always the ice bites sid... View Post

Samsung's food app NEITHER honors users' preferences NOR able to suggest food recommendations based on available food items in the... View Post

 Samsung_Moderator  a month ago

Your more than welcome. That is understandable, and the information provided is directing you on how... View Post

My ice maker is not working and I’m okay with that but I can’t get my fridge to run.  It worked when I moved it to make room for a new basic no... View Post

 Pianodude58  11-09-2025 03:02 PM

Yes, all the error codes you are seeing (26E, 27E, 33E, and 39E) are related to the ice maker system... View Post

I have the   6.0 cu. ft. Smart Freestanding Gas Range ,   Model number:NX60A6711SS/AA It's 25 months old.   When turning on the oven, it gets... View Post

 ME36693  11-08-2025 10:41 AM

Update.... Samsung support says their ETA for control board in stock is 12/31/2025. 🤬 View Post

Can't add aol email to my Samsung email app. Keep getting message Edge: Too many requests but this was the first time I tried also.  View Post

 LongHiker  11-07-2025 12:04 PM

@joeiv Can you post a screenshot of the error message? Curious to why it would say "Edge:" if you ar... View Post

I know, it's ridiculous I paid so much to have a monitor that displays photos, but I did.  And I recently purchased a new suite as well.  Now I... View Post

 cassiehong91  11-05-2025 07:50 PM

You can edit the the video and photos and make it your own View Post