JUMP TO SOLUTION Solved

Original topic:

Bespoke Samsung fridge smells like gas

(Topic created: 08-22-2025 12:23 PM)
1055 Views
viteliwi
Constellation
Options
Kitchen and Family Hub

I bought my fridge in February this year and since 2 days ago I am smelling gas and is coming from my refrigerator. It can be smelled inside and outside the freezer. Does anyone have any clue what's going on?

 
Context: Nothing in my kitchen or house runs on gas. 
0 Likes

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello and Welcome to our Samsung Community. We definitely understand you concern and would recommend having the concern addressed by a service technician for accurate assistance. To proceed with the service aspect you can contact our phone support at 1-800-726-7864, direct assistance via the repair link here- https://www.samsung.com/us/support/service/ or by Private Messaging any moderator and clicking on the chat option with your full model and serial number. 

View solution in context

6 Replies
Pianodude58
Neutron Star
Options
Kitchen and Family Hub
May be a freon leak from the compressor
viteliwi
Constellation
Options
Kitchen and Family Hub
I will look into this.
LongHiker
Galactic Samsung Care Ambassador
Options
Kitchen and Family Hub

@viteliwi If it smells like natural gas, you may have rotting eggs in your refrigerator.

0 Likes
viteliwi
Constellation
Options
Kitchen and Family Hub
Not the case.
0 Likes
LongHiker
Galactic Samsung Care Ambassador
Options
Kitchen and Family Hub

@viteliwi Current refrigerators don't use Freon. They use HFC-134a or R-600a. HFC-134a has a faint ethereal or slightly sweet odor, while R-600a is generally considered odorless in its pure form but can have a sweet smell.

0 Likes
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello and Welcome to our Samsung Community. We definitely understand you concern and would recommend having the concern addressed by a service technician for accurate assistance. To proceed with the service aspect you can contact our phone support at 1-800-726-7864, direct assistance via the repair link here- https://www.samsung.com/us/support/service/ or by Private Messaging any moderator and clicking on the chat option with your full model and serial number.