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Original topic:

No One UI 7 update yet

(Topic created: 05-08-2025 09:56 AM)
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pndjo_plirjo
Asteroid
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Galaxy S24
My s24+ US unlocked model still has not received the new update... is my phone possibly glitched? 
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pndjo_plirjo
Asteroid
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Galaxy S24
So I believe it was once on tmobile. Should I contact them?
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S24

If possible I would get a old T-Mobile Sim or a pre paid sim and install in the device to try and force the update 



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Pianodude58
Neutron Star
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Galaxy S24
Don't let someone sway you from updating your phone. You make your own decision. I have a Samsung Galaxy S24 as well and have absolutely no issues. Yes, I had to customize it to my liking. But that's just it, you CAN customize it.
Solution
pndjo_plirjo
Asteroid
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Galaxy S24
Thanks for the help everyone. After talking to Samsung tech support, I got a referral ticket number to go to a local shop and have my phone flashed. It really wasn't receiving any software/security updates.
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S24

It is encouraging to hear that. Do not let people claim that the two look identical when they are entirely different. The left picture shows iOS apps categorized and locked in that position, while the right picture displays UI7 in custom order, where anything can be rearranged. 

IMG_3106.jpeg4898899022892196120.jpeg



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GALACTUS27
Cosmic Ray
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Galaxy S24
All android 14 were promised a update but it hasn't got it yet are we being lied to
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S24

Regrettably, not all devices running Android 14 will receive an update to Android 15. Some devices with Android 14 were the last major operating system update for them.



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GALACTUS27
Cosmic Ray
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Galaxy S24
No Spoilers until everybody gets it
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GALACTUS27
Cosmic Ray
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Galaxy S24
I've been fixing phones
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DaleJudah
Halo
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Galaxy S24
For some reason I haven't received the new UI 7 android 15 update from Samsung does anyone else with this model have that problem 
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