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ā01-25-2025
10:53 AM
(Last edited
ā01-26-2025
08:31 AM
by
SamsungRyder
) in
Since installing the recent security update, various apps not loading when using wifi. Works fine with 5g. Confirmed no network issues. Tried clearing cache partition, reinstalling apps, re-adding wifi and nothing works. All apps are updated.
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ā01-26-2025 08:31 AM in
Galaxy S24Hello, thanks for reaching out, and welcome to the Community. Thanks for outlining the troubleshooting you have attempted. Before doing the error report submission @MrGhoul suggested, try a factory reset (back up everything first: https://www.samsung.com/us/support/answer/ANS10002780/). This guide will walk you through it: https://www.samsung.com/us/support/answer/ANS10002030/
If after that it still behaves the same, then go for the error report submission.
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ā01-26-2025 07:38 AM in
Galaxy S24
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ā01-26-2025 08:31 AM in
Galaxy S24Hello, thanks for reaching out, and welcome to the Community. Thanks for outlining the troubleshooting you have attempted. Before doing the error report submission @MrGhoul suggested, try a factory reset (back up everything first: https://www.samsung.com/us/support/answer/ANS10002780/). This guide will walk you through it: https://www.samsung.com/us/support/answer/ANS10002030/
If after that it still behaves the same, then go for the error report submission.
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2 weeks ago in
Galaxy S24me pasa lo mismo con un A22 4G y ya restableci de fabrica y todas las demƔs pruebas con ruter
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2 weeks ago in
Galaxy S24no funciona resetear de fabrica
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a month ago in
Galaxy S24- Mark as New
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a month ago in
Galaxy S24- Mark as New
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3 weeks ago in
Galaxy S24I'm also having the exact same issue, every other device works fine on the home network, had the ISP come in to check just in case - nothing wrong, and my partner's phone is having no issues (iPhone 8).
For me the apps won't load, or they get stuck launching, my MS Teams won't update for chats or send my messages, and so on. I literally have to turn Wi-Fi off on the S24U to get the apps to launch and refresh over data.
I've also noticed the issue coincided with the last two updates that were done.
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