The Model Number is WF50A8800AV. Recently our washing machine has started to knock violently when going through a cycle, it's insanely loud, kinda like machine gun fire. I reach in and I can physically oush the barrel back and forth, it's very loose. I was wondering what the issue is, and what part I would need to replace.
Hello @ugadd! Thank you for reaching out! I would recommend trying the information in the following link: https://www.samsung.com/us/support/troubleshooting/TSG01001016/. If this doesn't help then this will be something that will require service. Depending on your warranty you will have a few options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes. - If you have an extended warranty you can reach out to them to have service set up. - If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup - If you're OUT of warranty, you can use this link below to find a service center in your area.
