I bought a washer from Lowes on 11/17, broke down on 11/24.. Took a day off work to call and went thru the "self-dignosis".. Finally scheduled a repair team for 11/19..
Today (11/19), the repair team (Service Quick) went completely MIA... I texted them 5 times and could not get a response..
Good evening @Diane11223 and welcome to our community! I can totally understand being frustrated about your new washer not working and am happy to assist you! Can you send myself or any of the other mods a private message with your service ticket number so that we can look into it?
Good evening @Diane11223 and welcome to our community! I can totally understand being frustrated about your new washer not working and am happy to assist you! Can you send myself or any of the other mods a private message with your service ticket number so that we can look into it?
Since the washer broke down within 7 days, can I simply request a return/refund? At this point, I simply dont want to have anything to do with Samsung.. This company sucks
we are asking for you to send the information via PM (private message) by selecting any moderator and clicking on the chat option for any possible further assistance. Thank you so much for your cooperation, and we look forward to hearing from you.
