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 Where should the black "Cap Fixer" sit?? Please send a picture, please... ( Wash Machine WW11BGA047AEEE ) View Post 
Samsung_Moderator
Hello and thank you for reaching out to our Samsung Community team regarding the part for your washe... View Post |
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Hi everyone! I have a brand new Samsung Bespoke washer and dryer set that I've probably used about 4 times now. The dryer has always made... View Post
Samsung_Moderator
Hey there! I can certainly understand your concerns with the noise and the smell; I'll be delighted ... View Post |
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Hello, I recently purchased a Samsung washer and dryer, and I'm experiencing issues with the drying performance of the dryer. Even after a full... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this! There's actually a lot you can do to help maintain y... View Post |
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I have been trying to connect my washer and dryer to app. When I push the SmartCare button, all is see is -: it doesn’t give the option to join... View Post
Samsung_Moderator
Hi there, I'm so sorry to hear you've been having trouble getting your washer and dryer connected to... View Post |
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Hello everyone! I’ve been having trouble for about six months with clothes coming out of my washing machine with grey stains on them that I... View Post 
Samsung_Moderator
Hello there! We're so sorry to hear about this situation with your washer, and definitely understand... View Post |
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We just got this dryer and I connected to it but in the app it only says now only monitor functions available. Why is it somthing I did in the app... View Post 
ButtaBean_420
Your welcome please tap the 3 dot menu next to my previous comment and tap Accepted Solution to help... View Post |
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Samsung direct drive washing machine is making noise when spinning  View Post 
FrustratedinIdaho
It's a long video, but if you go to about 4 min 35 secs you'll start hearing the noise, then at 10 m... View Post |
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I am having a lot of problems with my washer  WA50R5200AW/US becoming unbalanced during the spin. I replaced all four of the tension bars, but i... View Post 
jeharriman1
JBTechfanatic, thank you for replying. I actually found another video online that helped. There is a... View Post |
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On my WW22K6800AW/A2, I'm performing the self clean, and it says to add liquid bleach to the main compartment, where detergent normally goes. I... View Post
Samsung_Moderator
Hello there. I definitely understand your questions regarding the self clean of the washer, and it w... View Post |
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I have a Flex Wash machine that’s probably 5 or so years old (model WV60M9900AV) and the plastic tab that clicks in and locks the inner upper door... View Post
Samsung_Moderator
Hello and thank you for reaching out to the Samsung Community regarding the door latch. It is recomm... View Post |
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I purchased a washer and matching pedestal, and the metal brackets that connect the washer feet into the pedestal are missing from the packaging.... View Post 
JBTechfanatic
You should be able to get them here https://samsungparts.com/collections/pedestal View Post |
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I have submitted a complaint on July 13th the day after my washing machine exploded, causing damage to my laundry room and my dryer. The washer is... View Post
Samsung_Moderator
Hello. I can definitely see how this would be concerning! I hope everyone is okay, and I sincerely a... View Post |
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Need to know why my Samsung moisture sensor dryer. Keeps tripping the breaker it just started doing this recently. View Post
Samsung_Moderator
Hi there, that is definitely a concern for the breaker to trip while using the dryer, and it will be... View Post |
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The owner's manual for my new dryer says to connect it to the Samsung Smart washer dryer app. I followed the directions and it won't... View Post
JBTechfanatic
Honestly once you get it down you are going to love it when I first put a smart washer and dryer in ... View Post |
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Hi, I just bought my neighbors washing machine listed above and it's missing the liquid detergent container (insert). I am using tide pods... View Post
Samsung_Moderator
Hello there, I am happy you've decided to join our Samsung family with the washer's purchase and wou... View Post |
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Home Depot installed my new washing machine model WW25B6900**. They did not install the liquid detergent guide and the bleach guide, but left it... View Post
Samsung_Moderator
Hello there. I am so sorry to hear they did not install the guides for the washer. It'll be my pleas... View Post |
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My new Samsung dryer control knob lights are blinking and no other button is working when I turn it on. The moment I press the start button, the... View Post
Samsung_Moderator
Hello there, and thank you for reaching out to the Community regarding the blinking lights on the dr... View Post |
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I want to turn the alarm sound on the wa45t3200 aw model washer. I don't have an alarm button on mine. View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this. I apologize for any confusion, according to the user... View Post |
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How to stop dryer rolling curtains into a ball View Post
ButtaBean_420
These help with keeping the clothes separated, help to dry a little faster and help reduce static View Post |
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Hi, My washer broke so I'm on the market for a new one, but I have this dryer, Model #DV457EVGSGR/AA 01... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this. As long as both the washer and dryer are compatible ... View Post |
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My 2 year old Model wf45r6100aw - has started tearing/pulling fabrics. View Post
Samsung_Moderator
Hello there! We're so sorry to hear about this situation with the tearing of your clothing, and defi... View Post |
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Hello, I hope some is able to help. I trying putting on the dryer and when it comes to press the start button it will not start. There is a code... View Post
JBTechfanatic
The dryer door is not registered as shut so it won't heat. Check the door for any damage or anything... View Post |
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About 8 months into ownership, we got a message that the unit needed to be descaled. We followed the manual and went through the process. The... View Post 
Samsung_Stephanie
I am so happy to hear the issue has been resolved and thank you for that helpful feedback. Continue ... View Post |
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I am sure I won’t get the answer I am looking for but here goes. I have the basic model washer and dryer it seems. It does not have the button... View Post 
Alohakakou
Thank you very much. I’ll have to take a look behind there and make sure to use a soldering iron. Ap... View Post |
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I have a wa40a3005aw Samsung washer. I tend to use the quick wash setting. I noticed it goes by default to the warm water setting. Is there a way... View Post
Samsung_Moderator
Hi there, First, I want to welcome you to our Samsung Community and let you it will be my pleasure t... View Post |
