Original topic:

Samsung 85" Q90C Not Streaming Some Apps

(Topic created: 2 weeks ago)
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jordanhh
Constellation
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QLED and The Frame TVs
I have a Samsung 85" Class QN90 series NEO QLED Smart TV. For the last couple weeks, Peacock, Sling and Hulu do not work. The menus will load, but when I try to stream content I either get a 8-702 Loading error (Sling) or it just returns me to the menu. YouTube live events also do not work. Netflix and Prime work fine, and it works fine on my older Samsung TV.

I have tried everything! Uninstall/reinstall the apps, clear cache, factory reset, resetting my network within the TV menu and also my internet router itself. Nothing has worked! This is very frustrating, I have seen a few other mentions of this issue with no good resolution. Is anyone else having this problem? Any good solution out there? Not sure what else to do at this point...
6 Replies
chuyA
Constellation
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QLED and The Frame TVs
MUY BUENO GRACIAS
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meself
Honored Contributor
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QLED and The Frame TVs
Not sure the answer or solution but my theory is a connection issue due to the loading error but if other apps are working fine kinda rules that out a app related issue remains
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Ryandomke
Constellation
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QLED and The Frame TVs

Same issue with my Samsung S89CB 77. Cold reboot, uninstall, reinstall, reset Smart hub, change to 2.5GH, change back to 5GH, and nothing has worked!

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user0ltANnLA3C
Asteroid
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QLED and The Frame TVs
as my post says I have a S90C 75-in with this problem originally it was peacock and CW I sense took advantage of Disney plus Hulu deal for Thanksgiving and neither of those apps work either. I worked with both Samsung (got nowhere) and Disney Plus technical support. Disney Plus is going to look at the application and talk to a Samsung S90C expert to see if they can figure out what the problem is.
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Ryandomke
Constellation
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QLED and The Frame TVs

I have the 77" OLED 4k Smart TV and Disney, Hulu, TPS kids, and Peacock don't work. Worked for an entire year and last week they went down. I had Samsung repair crew come to the house and they said "It's not Samsung, is the streaming services. I called Peacock and spent an hour on the phone and they said it no longer is supported on Samsung TVs. They said they will try to get it fixed with the next update but no promises. No point in having a smart TV if stuff like this happens. Such a downer as I'm sure yours was expensive like my TV.

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user0ltANnLA3C
Asteroid
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QLED and The Frame TVs
Yeah it's a pain. I picked up an onn android TV box from Walmart to use until it's fixed (or maybe from now on) for $20. Works
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