One Connect boxes compatible with The Frame 50” - QE50LS03AAUXXC

[Inoxys]

Hi there,

The One Connect box of my The Frame 50” TV – QE50LS03AAUXXC – has a faulty Wi-Fi card, and unfortunately, the warranty has expired. It’s only 3 years old 😞

So I’ll have to figure things out on my own, apparently…

I found quite a few One Connect boxes for sale on leboncoin (a French classifieds site), but it’s really hard to know which ones are compatible with my TV.

Strangely, the label on the One Connect box that came with my TV doesn’t match the TV’s reference. See attached photo.

The official Samsung parts website (https://samsungparts.com/) doesn’t specify which TVs are compatible with the One Connect boxes they list. That would’ve been way too helpful, I guess…

Can anyone help me out?

Thanks for reading!

[-Misfit- · Accepted solution]

Contact support they should be able to assist you in getting the correct part.

[Inoxys]

Ok @-Misfit- I try.
Thank you.