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4 weeks ago (Last edited 4 weeks ago ) in
QLED and The Frame TVsSolved! Go to Solution.
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3 weeks ago
(Last edited
3 weeks ago
by
SamsungCaleb
) in
Hello! Thank you for reaching out! If this is happening on all sources, this is something that will require service. Depending on your warranty, you will have a few options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800-726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area.
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4 weeks ago (Last edited 4 weeks ago ) in
QLED and The Frame TVs- Mark as New
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4 weeks ago in
QLED and The Frame TVs
- Mark as New
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3 weeks ago
(Last edited
3 weeks ago
by
SamsungCaleb
) in
Hello! Thank you for reaching out! If this is happening on all sources, this is something that will require service. Depending on your warranty, you will have a few options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800-726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area.
