Original topic:

Screen issues

(Topic created: 4 weeks ago)
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admixer
Asteroid
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QLED and The Frame TVs

This is my not even two year old (but completely out of warranty, naturally)  QN65LS03AAFXZA.

IMG_6927.jpeg

These screen issues are more apparent when displaying light colors. I've discussed with Samsung, and they connected me with the awful company they use in the northeast for service. They scheduled the service and simply no-showed. No call, no reschedule, nothing. I had some post warranty issues with another tv manufacturer, and they stood by their product and replaced. If I can't find satisfaction through Samsung, this will be my last purchase for sure. This screen issue is unacceptable.

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6 Replies
meself
Honored Contributor
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QLED and The Frame TVs
Think your issue is with the company that no showed
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admixer
Asteroid
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QLED and The Frame TVs

That's my second issue. My first issue is with the ridiculous screen deformity of this Samsung product.

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admixer
Asteroid
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QLED and The Frame TVs

Also, Samsung is in bed with the company that no-showed. So no, my issue is not with them.

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tomsframe
Nebula
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QLED and The Frame TVs

Screen deformity? Yes, it looks like someone pulled it over and it fell on something. You have children? A cleaning service?

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admixer
Asteroid
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QLED and The Frame TVs

No kids, no cleaning service. Nice theories, but this has been up on the wall undisturbed since purchase.

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Jpaul1
Constellation
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QLED and The Frame TVs

My first mistake was being loyal to the Samsung brand! According to their link, there are no repair centers anywhere near me and my 2021 model 65" TV needs service! I will now look at LG or Sony and never buy a Samsung brand item again!