- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
8 hours ago in
QLED and The Frame TVsI had no issues with initial OC setup several months ago, but today my One Connect is disconnected. My model # is QN65LS03FWFXZA. I have reset the TV and the One Connect box. I have unpaired One Connect. The blue OC light is blinking. The TV finds the box (OC_MY4B0159), but still will not pair. It is about one inch away from the TV.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
5 hours ago
(Last edited
5 hours ago
by
SamsungStephani
Hello Mr52053074,
Due to you performing troubleshooting, we would make the recommendation to thoroughly review the article https://www.samsung.com/us/support/troubleshooting/TSG01109749/#tv-with-a-one-connect-box-has-no-pic... for a final time as a solution attempt. Please contact a service technician using our service link https://www.samsung.com/us/support/service/ or by Private Message any moderator by selecting and clicking on the chat option with your full model and serial number to review service options.