Original topic:

HDCP Error NEO Q90 connection to Spectrum cable box

(Topic created: Friday)
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HarvardStan
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I get periodic errors when starting up my Spectrum cable box connected to both my 55" Neo QLED 90 and my 43" Neo QLED 90.  I get either pink screen with no connection or an HDCP Error screen.  But never goes away unless I unplug everything and reboot.  It then works ok for a few days but happens again.  I bought new certified 4K cables but no change.  

 

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Samsung_Moderator
Community Manager
Community Manager
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Hello! Thank you for reaching out! Does this error only occur with the spectrum box, or does this occur with every device? Also, have you tried another HDMI cable?

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