connect DVD Player JVC to QLED 43Q64C TV

[stevenvanbauwel]

Hello,

I have a QLED 43Q64C TV system and an existing DVD player Brand JVC model XV-N33SL. Trying to connect the DVD player to the QLED TV.

I have a converter cable HDMI on the QLED side (connected to HDMI 2 port) and 3 colours plugs (red/white/yellow) connected on the DVD player side. 

I am unable to configure the system, when selecting new video to connect the system seems to configure the device, then shifts into standard remote control configuration, requires me to do a connection test (check picture bottom right) which fails 4 times. Then it proposes me to configure the DVD player manually but doesn't detect the model XV-N33SL (probably because the model is too old (ca 10 years), but it works and the converter cable also works fine).

Can you help me correcting this issue?

Thanks

[useryCA5A0jZKp]

Most likely, there is an HDMI protocol conflict. The TV cannot see the HDMI connection. There may be an HDCP version mismatch for HDMI.

[stevenvanbauwel]

Thanks your suggestion. But how can a HDCP version mismatch be resolved?