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How to Access Cable Channel Guide

(Topic created: 03-21-2025 06:53 AM)
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PM2Frame
Constellation
Options
QLED and The Frame TVs

Love our new Feame TV, but cannot find a way to access the cable channel guide.  The “Guide” icon only goes to Spectrum TV Plus, and is not editable.

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Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello, PM2Frame. Welcome to the Samsung Community! We know how frustrating it can be not being able to navigate to the channel guide on your Frame TV. 

To do this, you can either press and hold the channel up/down button to bring up the channel list, then release and push the same button once to access the EPG (Electronic Program Guide), or press the "Samsung TV Plus" button on the remote and navigate to "Press Guide".  

Please let us know if this is of any help. 

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello, PM2Frame. Welcome to the Samsung Community! We know how frustrating it can be not being able to navigate to the channel guide on your Frame TV. 

To do this, you can either press and hold the channel up/down button to bring up the channel list, then release and push the same button once to access the EPG (Electronic Program Guide), or press the "Samsung TV Plus" button on the remote and navigate to "Press Guide".  

Please let us know if this is of any help.