Purchased a new Samsung 77 inch S 95F TV set from Amazon. After struggling with setting up such a large TV over two hours, the result was a TV which constantly turned on and off every one to two minutes Endlessly, including during any attempt for an update of software Reading beyond all the reviews, I read for competing TVs, I see that this was a common problem, and I did not realize this had the same set top box as the wireless model, which had these issues
No troubleshooting worked, all five steps mentioned online and that Samsung
Was doing this outside the box regardless, where it was plugged in or what was plugged into it or whether it was hard or soft reset
Fortunately, with the Amazon return policy I can send the piece of junk back and not have to wait for a technician to show up from 100 miles away to this metropolitan area.
It’s likely the box, but I’d rather go back to my LGOLED set, which has been working for 10 years then risk they replacement
Hello! Thank you for reaching out! As troubleshooting did not solve the issue the only options would be service or a return.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes. - If you have an extended warranty you can reach out to them to have service set up. - If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup - If you're OUT of warranty, you can use this link below to find a service center in your area.
