Samsung du8000 65

[Eric_using_Samsung]

My Tv has a horizontal line across it.

I have tried multiple times on different days to use the help on the Samsung website and with smart things app with no success 

I have been buying Samsung for years and used to love the products.

This tv was less than a year old and Best buy wanted to charge to look at it.

Maybe it's time to look for a new brand of electronics.

Eric

[LongHiker]

@Eric_using_Samsung Sorry that you have this issue. For immediate assistance, one option is to use the Samsung Members app -> Support -> Send text. This will open up live troubleshooting.

Another option is to contact Samsung support via https://www.samsung.com/us/support/contact/

[Srb79]

It is w bad screen. If it is under a year old then contact Samsung warranty suppor