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Paramount Plus Crashing Periodically on SmarTV

(Topic created: 07-01-2025 11:29 AM)
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Member_DPM
Cosmic Ray
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LED and OLED TVs

Recently (~ a month), the Paramount Pluss app has begun freezing and or buffering.  It eventually gets to the point where it freezes up the TV and I have to reboot.  This is the only app displaying that behavior.  I am not suggesting this is a Samsung issue, but wondering if others are seeing similar behavior.  I have not found anything on the Paramount Plus support site (it is worthless).

 

thx,
Dan

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Member_DPM
Cosmic Ray
Options
LED and OLED TVs

Update: We watched the 1st episode of Dexter Resurrection on Saturday without issue.  We have been away on vacation, so maybe an app updated occurred.  Will report back if Saturday was just a fluke.

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6 Replies
jamie1309
Constellation
Options
LED and OLED TVs
I have also found this problem with the Paramount Plus app on my Fire TV. It doesn't happen with any other subscriptions I have besides Paramount Plus. I have called them and they gave me the usual fix of unplugging router, uninstalling the app and reinstalling the app, but it still keeps happening. Anybody else having trouble with this?
Robin621k
Honored Contributor
Options
LED and OLED TVs
I have this problem with Paramount + all the time on my Google TV. How I fix it, force stop, clear cache.
galaxyflutexo
Constellation
Options
LED and OLED TVs
I have this same problem with samsung smart TV. It's been happening for almost 2 weeks now...think I'm gonna uninstall and reinstall.
Member_DPM
Cosmic Ray
Options
LED and OLED TVs
Tried reinstalling today. Still got freezing and tried force stop too. Still a problem
mynameisnoteric
Constellation
Options
LED and OLED TVs

Same Issue! All other apps function just fine.  Just an issue with Paramount Plus.

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Member_DPM
Cosmic Ray
Options
LED and OLED TVs

Update: We watched the 1st episode of Dexter Resurrection on Saturday without issue.  We have been away on vacation, so maybe an app updated occurred.  Will report back if Saturday was just a fluke.