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I have the UN43TU700 television with BN59-01315J remote. I followed the procedure to configure the remote to control my Yamaha HTR5550 receiver... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying and unpair and repair the remote to the ... View Post |
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My tv (model# UN557000B) randomly disconnected from the network while in use and my remote control no longer connects to the tv. I have replaced... View Post
Samsung_Moderator
Hello @userTTDVw4QiDU! Thank you for reaching out! I would recommend attempting a reset on your remo... View Post |
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Today it's new thing after 3 years of using my Samsung 8 series 55 inch TV. Remote OK button started working as On and OFF. Whenever I press OK... View Post
Samsung_Moderator
Hello @Pt54678! Thank you for reaching out! I see how this can be frustrating with your remote havin... View Post |
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I already have 77” S90C in my basement den and was considering adding a 65” DU7200D but was wondering if the 2 Samsung remotes would try to control... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Yes depending on the exact model and if it's a universal remote i... View Post |
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Hello,dream for some time OLED TV, After comparing multiple OLED TV and watching few good hours of reviews, feedback, Decision was based on... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with this occurring. Service wo... View Post |
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Hello, I have issues with having eARC working between S90C Samsung TV and Yamaha receiver RX-A2A (and also RX-V4A). I tried with different HDMI... View Post 
MattyDaddy76
Did you try turning the hdmi-eArc mode to: OFF ? if set to ‘auto’ the current firmware and previous,... View Post |
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Our TV is about a year old. Relatively recently we have encountered an issue with the TV connecting to the internet when we turn it on. The only... View Post 
Unclekuffa
For me, I would reboot by holding the power button on the remote until the set turns off automatical... View Post |
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The screen just went black for no reason and I can't get it working again, the remote doesn't work, when I press the power button or... View Post 
SamsungTam
Hello! Thank you for posting about this. Does the TV have sound when you turn it back on? Can you tr... View Post |
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My tv is connected to a samsung sound bar, but randomly it starts beeping 3 times every 3 minutes. Not sure why, it happens randomly I had it... View Post 
Jaxreissner
I would try factory resetting your TV (First sign in with a Samsung account if you haven't already) ... View Post |
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We bought a 77 inch OLED TV only 7 months ago and paid over $2,000 for it. We went out of town for the weekend and came back to the front panel... View Post
Samsung_Moderator
Oh no! @SaraKate38 I hope everything is okay! Please feel free to call in at 1-800-726-7864 to get t... View Post |
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I have a "Smart Control 2016" TV remote I would like to use in Windows 11. To use in apps like HDHomeRun, KODI etc.I can pair the TV remote... View Post
Samsung_Moderator
Hello @dreamwave! This won't be possible to control the apps on the pc. This remote was designed for... View Post |
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Hello, We were watching Television this evening when there was a loud pop and then sparks came from the lower left corner. followed by a burning... View Post
Samsung_Moderator
Oh no! I'm glad everyone's okay! I would recommend calling in directly at 1-800-726-7864 to get this... View Post |
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I have a Samsung Q80B TV and since it was automatically updated to software version 1640 the system is very slow and when I scroll from left to... View Post
Samsung_Moderator
On some models, you will need to just select support instead. From there, you will be able to select... View Post |
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Hello guys... Two years ago, I bought a Samsung 5 Series TV and I used to watch HDR10+ content on it... in series like The Crowded Room and The... View Post
Samsung_Moderator
Hi there, Thanks for posting about this. I can understand wanting the best picture from your TV. I h... View Post |
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I purchased a S90C about a month and a half ago. I had no problems. I have an antenna in my attic that picks up about 80 channels. Beautiful. ... View Post
SamsungTam
Hello! @hmedina79 Thank you so much for posting about this. I completely understand your concerns I'... View Post |
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I have a 2019 Samsung q60r smart tv. It still works perfectly. How long will I get firmware updates? The last one I got was 1420. Also how long... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, we would be unable to speculate on when updates co... View Post |
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I have been playing Pandora on my Samsung CU 7000 75 for about a year and last week, the sound stop playing. I have contacted Pandora and they... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is not possible on the TV from the normal menu, you would po... View Post |
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On my Samsung S90D TV I connected a TIVO box to HDMI1. It works fine, except turning off the TV also turns off the TIVO. I cannot find the control... View Post
Samsung_Moderator
Hi there, It sounds like you may have the Anynet+ feature enabled. Check out this link for details a... View Post |
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Is my TV to old to have it? The apps were updated and the netflix one disappeared View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can definitely understand wanting to get Netflix ... View Post |
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Hi. i have a 3 month old Samsung 85” tv and the remote isn’t working. I have attempted all of the troubleshooting methods and it is still not... View Post
SamsungTam
Hello! @Seanjames We regret to inform you that your recent post has been removed as the inquiry requ... View Post |
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New q60d 32" TV connect to smart thing's and the download gets to 100% and just sits there. Ideas? View Post
Samsung_Moderator
That's great to hear! Please feel free to reach out if you have any other questions! View Post |
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I have a TU7000 65 inch tv. None of the IPTV apps are not connecting. Netflix is working. I can use the Mu3 file on my laptop and it works. So I... View Post
Samsung_Moderator
Since this is still occurring this is just a compatibility issue. I would recommend getting a set-to... View Post |
