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Original topic:

Broken t v no picture with sound

(Topic created: 01-23-2025 10:06 AM)
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Members_Jg81Kxg
Constellation
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LED and OLED TVs

I have a Un40eh6000f That has worked fine for years. About a week and a 1/2 ago the picture went out.You can still hear the sound Just a black screen. I read that there was a firmware update. But don't think that is going to fix it. Any input would be appreciated. Maybe it's just time to buy a new one, But figured I would just ask first 

2 Replies
becominghonest
Cosmic Ray
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LED and OLED TVs
Yup sounds not workable to me
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Solution
Samsung_Moderator
Community Manager
Community Manager
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LED and OLED TVs

Hello! Thank you for reaching out! This type of issue would require service, due to the age of your unit this will be an out-of-warranty repair, you can use the following link to find a service center in your area: https://www.samsung.com/us/support/service/locations/