LED and OLED TVs

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Clear cache on UN55MU8000

Posted by 01-15-2025 06:57 PM in LED and OLED TVs

how do you clear the cache on the television to try to get it to work. Is there an option to clear the cache? Is there even a cache? I tried... View Post

01-22-2025 03:12 PM

There are two ways to clear the cache memory on the Samsung:1. unplug the power plug for a couple of... View Post

How do I know if my 65 inch has a qd-oled panel?

Posted by 01-20-2025 11:14 PM in LED and OLED TVs

How do I know if my 65 inch has a qd-oled panel? View Post

01-22-2025 03:07 PM

Samsung only manufactures QD-OLED panels in 55-inch, 65-inch and 77-inch sizes. To find out which pa... View Post

How to move app to the “For You” tab?

Posted by 01-18-2025 06:36 PM in LED and OLED TVs

I saw another post to that says to hold down on the center button. That doesn’t work for me, it just opens the app. When I search for a new app, I... View Post

01-21-2025 02:12 PM

I didn't find anything in the settings about home screen lock. However I did figure it out. In the a... View Post

New TV but no picture

Posted by 01-19-2025 05:38 PM in LED and OLED TVs

We just got the TV. It worked on the stand and we just hung it on the mount. Now there is sound but no picture. View Post

01-21-2025 11:51 AM

Hello! @Andersontyg Thank you for posting about this. I completely understand your concerns with the... View Post

New or smart tv remote controler on old tv (not old style remote) on

Posted by 01-18-2025 10:54 AM in LED and OLED TVs

if the BN59-01266A works specifically with the UE43RE7200UXRU? I need new remote control for my tv and i want choose new version , is it... View Post

01-21-2025 11:37 AM

Hello @Badabadabada! Thank you for reaching out! I would recommend reaching out to our parts departm... View Post

Samsung UN50NU6900 Wi-Fi and USB not working

Posted by 01-17-2025 11:07 AM in LED and OLED TVs

2 years ago service center told me to reset the Hub on my Samsung TV because the hard drive was full and I said what's going to happen if she... View Post

01-20-2025 02:48 PM

Hello! Thank you for reaching out! This type of issue would require service, due to the age of your ... View Post

Surround Sound

Posted by 01-16-2025 11:15 AM in LED and OLED TVs

I have a 2024 Crystal UHD TV UN55DU7200F how can I hook up my surround sound system to it? View Post

01-19-2025 10:32 AM

Thank you. I checked the videos. They all include the use of a sound bar. I do not have a sound bar. View Post

Autorun Last App Not Working

Posted by 01-05-2025 09:40 AM in LED and OLED TVs

My TU700D will not start on the last app used; it is always Movie Hub! I have reset the TV, and I have set "Autorun to the last app." What... View Post

01-18-2025 01:16 PM

I'm not sure if anybody monitors this, but since no one has offered a solution, I made my own. I use... View Post

Google browser on smart tv

Posted by 01-18-2025 05:23 AM in LED and OLED TVs

I have a 40 Samsung Smart TV purchased 2014. And 75 inch purchased 2017. The GOOGLE browser no longer works because it doesn't enable JAVA... View Post

01-18-2025 10:03 AM

Thanks for the reply. I checked the Update now option and it replied that my Software had no updates... View Post

Black edge top & bottom S90 OLED 48*

Posted by 01-17-2025 11:07 AM in LED and OLED TVs

I have just purchased a 48 inch OLED S 90 Samsung TV and the apps on the TV i.e. Netflix iPlayer et cetera have a black bar at the top and the... View Post

01-18-2025 10:00 AM

Go to settings and set Fit to Screen.This setting can be accessed from the following path: Settings,... View Post

What is the correct replacement model for a Samsung TV power cord?

Posted by 01-18-2025 07:30 AM in LED and OLED TVs

How can I determine the correct replacement model for a Samsung TV power cord? Are there specific details, such as the TV model number, voltage, or... View Post

01-18-2025 09:41 AM

Try: SAMSUNG PARTS (Powered by Encompass) https://samsungparts.com/ ENCOMPASS PARTS https://encompas... View Post

What is the best way to clean tv screen of Samsung UHD Smart TV?

Posted by 01-18-2025 04:53 AM in LED and OLED TVs

I have 40 inch purchased 2014 and 75 inch purchased 2017. View Post

01-18-2025 04:55 AM

This is the official way to clean your screen https://www.samsung.com/us/support/answer/ANS00046181/ View Post

Slow Apps while navigating the menu on tv

Posted by 01-17-2025 12:36 PM in LED and OLED TVs

I bought a 65" S90D in Nov 2024, and noticed how much slower the navigation in apps like Paramount+, Max, and Netflix is compared to the... View Post

01-17-2025 04:13 PM

I would check to make sure the TV is up to date on the latest firmware/software as well as checking ... View Post

Can't connect to server (7) for SEARCH FUNCTION ONLY

Posted by 01-14-2025 01:36 AM in LED and OLED TVs

Hello, I have a Samsung UNU8000. I can download/install apps, but I cannot SEARCH for them. Every time I select a character for the search, I... View Post

01-16-2025 10:41 AM

You may need to contact your isp and ask about ap isolation is in the firewall and may help when tur... View Post

Help - my TV won't turn on no matter what!

Posted by 01-15-2025 11:14 PM in LED and OLED TVs

Hi there - I hope someone can give me some guidance! I got home tonight and went to turn on my TV...nothing appeared on the screen, but I could... View Post

01-16-2025 03:46 AM

Sorry to hear this about your tv. From what you’ve said it sounds like the tv has died and customers... View Post

Tv and you program how to apply

Posted by 01-15-2025 11:13 PM in LED and OLED TVs

There is a banner scrolling in members apps that you can now apply for the program. It does require a Samsung tv to participate. Check to see... View Post

01-16-2025 12:46 AM

Been do8ng this about a year now, would definitely recommend it!! View Post

Samsung Tv Plus Channels keeps buffering

Posted by 01-11-2025 03:03 PM in LED and OLED TVs

Some of the channels on Samsung TV plus keps buffering then it does not goes into it. Like 1202, 1204, 1240 and 2627 Saturday night live. I have... View Post

01-16-2025 12:04 AM

Find "device care" on your TV by tapping the home button on the remote > settings > support > choose... View Post

Samsung S90D 65" TV + not working

Posted by 01-14-2025 04:11 AM in LED and OLED TVs

Purchased above TV in December 2024, I cannot get the Samsung TV plus to work ...Is this discontinued ? View Post

01-15-2025 07:01 AM

Hey Brianrobbo57 welcome to the community. I recommend following the advice of BrüZZi. Also give thi... View Post

Series 4 m4500 wobbly legs

Posted by 12-25-2024 07:16 AM in LED and OLED TVs

Just opened a new Samsung 4 m4500 and the legs are wobbly making the tv lean forward. How do you tighten the legs properly. View Post

01-14-2025 02:17 PM

I have the same problem. Legs on the m4500 TV being loose causing the TV to have a very slight lean ... View Post

Up button on Frame TV remote stopped working AGAIN

Posted by 01-13-2025 04:02 PM in LED and OLED TVs

Up button doesn't work again. Need a solution so that I can use my TV. View Post

01-14-2025 02:08 PM

Hello @GFireflyE! Thank you for reaching out! You can use the smartthings app on your phone to contr... View Post

S95B No Power No Picture

Posted by 01-14-2025 08:14 AM in LED and OLED TVs

No standby light, no nothing. Power outlet fine. Surge protector fine. Last samsung product - I own the s95b, washer, dryer, stove, microwave,... View Post

01-14-2025 01:36 PM

Well, that's pricey. I do not blame you for being angry. That's 1/4 the price of the set. View Post

UE50AU8000UXRU - Crystal UHD TV dark lines

Posted by 12-23-2024 01:28 PM in LED and OLED TVs

I have this TV already about 3 years. Some days ago I noticed the dark lines on the screen mostly on the below side as it is in the photo. When I... View Post

01-14-2025 07:18 AM

It's very similar to overscan lines. Find the image aspect ratio setting and set it to 16:9 if the l... View Post

TV mic won't switch channel

Posted by 01-14-2025 01:16 AM in LED and OLED TVs

My Samsung Smart TV remote mic records my voice and displays the channel I've spoken on the TV screen. But it then does nothing. It remains... View Post

01-14-2025 04:16 AM

I did some research, since you didn't put model or size, this seems to be a general fix. Also, what ... View Post

Cannot Label HDMI (OLED QN77S90DDF) input Firestick.

Posted by 11-26-2024 07:31 AM in LED and OLED TVs

Two weeks ago in installed my 77" Samsung OLED QN77S90DDF, I plugged my Firestick into HDMI_4, and the setup automatically labeled the HDMI... View Post

01-13-2025 11:30 AM

I tried many iterations of removing the "firetvstick" and reinstalling it, but this is the solution ... View Post

Vesa holes missing threads

Posted by 01-11-2025 05:03 PM in LED and OLED TVs

I have a Samsung tv model # 43RU7100FXZA and 2 of the VESA mounting holes are not threaded and I want to put it on a wall mount. Any solutions to... View Post

01-12-2025 03:45 PM

Hello! Thank you for reaching out! This is something that will require service. Depending on your wa... View Post

Up button on Frame TV remote stopped working, continued

Posted by 01-12-2025 01:55 PM in LED and OLED TVs

Mods blocked my other thread so I'm continuing here. Marked solution in other thread is not the solution to my problem. Up button working... View Post

01-12-2025 01:56 PM

Up button working again. I had to disconnect the data cable connection between the TV and the screen... View Post

Up button on Frame TV remote stopped working

Posted by 01-10-2025 12:18 PM in LED and OLED TVs

Bought a Frame TV, 10 min after turning it on the up button on the remote stops working. As far as I can tell, all the other buttons still work. ... View Post

01-12-2025 12:20 PM

Hello! Thank you for reaching out! I recommend trying the steps in the link below. If these do not h... View Post

QA65Q9TAKXXS - Rebooting in Endless Loop (Blank Screen)

Posted by 01-05-2025 11:50 PM in LED and OLED TVs

This model is composed of two units, one Smart Hub and one LCD screen. The LCD is connected to the Smart Hub with a flimsy cable. I purchased this... View Post

01-12-2025 09:20 AM

Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post

Mute symbol keeps flashing

Posted by 01-09-2025 12:23 PM in LED and OLED TVs

I have a 65" Samsung TV Model: UN65MU630D and continue to have daily issues of the tv flashing the mute symbol (even if not muted), the volume... View Post