LED and OLED TVs
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My solar remote home button will not work. All other buttons work. Cannot get tv to home screen View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying to see if you can use the remote with th... View Post |
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I have spent months trying to resolve this issue, consoles, DirecTV, Roku, all plugged into HDMI ports, different cables, different outlets in my... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is something that will require service. Depending on your wa... View Post |
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I’m having an issue with my Samsung 8 Series 55” TV. When I press the button to open the settings menu, nothing happens. Additionally, there seems... View Post 
SamsungTam
I recommend letting a service technician have a look. As we would like to gather additional informat... View Post |
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My Xbox app is constantly glitching so I need to clear the cache on the tv but my Device Care is greyed out (function not available). How do i make... View Post
Samsung_Moderator
Hey Steade Welcome to the community. I've never thought to use the Xbox app on my tv. I'll have to t... View Post |
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Once in a while, perhaps once a week, pressing the power button on the remote will have the red led on the TV turn off, but the screen stays black.... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Please attempt a factory reset on the TV. If this does not help t... View Post |
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When TV first switched on TV Remote cannot change channels or volume. After about 3 minutes TV starts to respond.Model code UE43AU8000KXXUSAMSUNG... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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I have a Un40eh6000f That has worked fine for years. About a week and a 1/2 ago the picture went out.You can still hear the sound Just a black... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This type of issue would require service, due to the age of your ... View Post |
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how do you clear the cache on the television to try to get it to work. Is there an option to clear the cache? Is there even a cache? I tried... View Post 
useryCA5A0jZKp
There are two ways to clear the cache memory on the Samsung:1. unplug the power plug for a couple of... View Post |
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How do I know if my 65 inch has a qd-oled panel? View Post
useryCA5A0jZKp
Samsung only manufactures QD-OLED panels in 55-inch, 65-inch and 77-inch sizes. To find out which pa... View Post |
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We just got the TV. It worked on the stand and we just hung it on the mount. Now there is sound but no picture. View Post
SamsungTam
Hello! @Andersontyg Thank you for posting about this. I completely understand your concerns with the... View Post |
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if the BN59-01266A works specifically with the UE43RE7200UXRU? I need new remote control for my tv and i want choose new version , is it... View Post
Samsung_Moderator
Hello @Badabadabada! Thank you for reaching out! I would recommend reaching out to our parts departm... View Post |
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2 years ago service center told me to reset the Hub on my Samsung TV because the hard drive was full and I said what's going to happen if she... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! This type of issue would require service, due to the age of your ... View Post |
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I have just purchased a 48 inch OLED S 90 Samsung TV and the apps on the TV i.e. Netflix iPlayer et cetera have a black bar at the top and the... View Post
useryCA5A0jZKp
Go to settings and set Fit to Screen.This setting can be accessed from the following path: Settings,... View Post |
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I bought a 65" S90D in Nov 2024, and noticed how much slower the navigation in apps like Paramount+, Max, and Netflix is compared to the... View Post
Samsung_Moderator
I would check to make sure the TV is up to date on the latest firmware/software as well as checking ... View Post |
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Hello, I have a Samsung UNU8000. I can download/install apps, but I cannot SEARCH for them. Every time I select a character for the search, I... View Post 
mermaidcaviar
You may need to contact your isp and ask about ap isolation is in the firewall and may help when tur... View Post |
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There is a banner scrolling in members apps that you can now apply for the program. It does require a Samsung tv to participate. Check to see... View Post |
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