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Hello, Please fix the slideshow on the refrigerator’s Family Hub. It moves from one picture to the next picture way too quickly. We need time to... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, this is not a feature at this time. And I would be... View Post |
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We have a Samsung NZ30K633OR cooktop we bought from Best Buy on 11/23/2024 and picked up on 1/16/2025. It was installed shortly after. Last night... View Post
Samsung_Moderator
Hello@AndreaBaker! Thank you for reaching out! Please feel free to send me or any of the other moder... View Post |
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Kickplate installation, black flap keeps falling down View Post
Samsung_Moderator
Hello @Frankie26! Thank you for reaching out! If this was recently installed by a professional insta... View Post |
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I had this refrigerator for about 8 months and most of our drink would get this weird taste after a while. We finally realized it’s the ice from... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If the refrigerator isn't new and the ice or water just started t... View Post |
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I just purchased this Samsung rf28r7201sr/aa and I can't seem to get the water dispenser light to work, there is a small bulb. But nothing... View Post
Samsung_Moderator
Hello! Unfortunately, no, there is not one made that can be added to a fridge without it. View Post |
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Hello - How do you configure automatic date / time sync on a Range model NX60T8711SS. It has the smart dial. I can set it manually but it would... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, this range does not have that feature. The clock c... View Post |
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Has anyone else had difficulty in submitting claim for promotion associated with new induction range. I supplied every email correspondence... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If you are having issues with any promotions, it would be recomme... View Post |
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My RF23BB8600AP 4-door french fridge ice bin is stuck. Covers holding the ice don't seem to open to access the ice View Post
Samsung_Moderator
Welcome to the community PAST1! I can definitely understand your concern here. The whole point of an... View Post |
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I went through both virtual help desk and speaking to someone at Samsung but dishwasher still not working. Samsung informed me that the warranty is... View Post
Samsung_Moderator
Unfortunately, the only option would be to go through a local repair center, as your dishwasher is o... View Post |
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Newly installed and the door will not open fully, causing bottom rack to roll back into dishwasher. Help please. View Post
Samsung_Moderator
Hello! Thank you for raching out! It would be recommend to reach out to the installers to get them t... View Post |
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Barely one year old but pops breaker within a couple of minutes of starting cycle. At first it was once a month, now it's the last three times... View Post
Samsung_Moderator
Hello! Thank you for reaching out! It seems there could be an issue with the circuit breaker, it wou... View Post |
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Samsung gas oven Model NX60A6511SG/AA was bought about a year ago and have only used the oven a handful of times. After light use and when oven was... View Post 
Samsung_Moderator
Oh no! I hope everyone is okay! So that we may look into this as soon as possible, please either cal... View Post |
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I purchased the Samsung gas oven Model NX60A6311SS about a year ago and have only used the oven a handful of times. Despite the light use, the oven... View Post 
Samsung_Moderator
Oh no, I hope everyone is okay! I apologize that this has happened. I have updated the Ticket. I wou... View Post |
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This is a serious health issue. The decomposed plastic powder from basket may stick to dining containers. They stick on my finger when touch the... View Post 
Samsung_Moderator
Hi there! We've sent you a private message regarding this. Please make sure when responding to it th... View Post |
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This French door fridge has been a nightmare. SRF653CDLS Twice I’ve had it repaired now it needs repairing again plus I’ve discovered plastic... View Post
Samsung_Moderator
Hello! I wanted to reach out again. Please feel free to send me a private message with the informati... View Post |
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Gas range model NX58F5700ws. The touch display does not illuminate. Oven functions cannot be read. Does it light up or not? I just moved in to this... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying a power cycle on the range by either unp... View Post |
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Historically, when the refrigerator doors are moved to the open position, they will remain open until I manually close them. Recently, the left... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This issue would be due to it not being level, or possibly wind p... View Post |
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Has anyone figured out a way to keep ice from getting pushed out of the back of the ice bin when scooping with the tray pulled forward on the... View Post 
Typhoon8891
Had the same issue with my 4 door bespoke. Got these on Amazon and fixed my issue! https://www.amazo... View Post |
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I have Samsung Care plus , extended warranty. I bought 4 door Flex with family hub refrigerator. My refrigerator was out of order 25 days ago,... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating, with not being able to get thi... View Post |
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I factory reset on Samsung family hub refrigerator. Refrigerator restart, the screen is not showing View Post
Samsung_Moderator
Hello! Thank you for reaching out! That's strange that the screen is not showing up after the reset.... View Post |
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The manual says it comes on when the oven door is opened. I find that to be true only when the oven is on and after it has been turned off and I... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend making sure the setting is on. Please go to pag... View Post |
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We purchased a Bespoke Jet (non-AI) vacuum on 3/29/2024. Since we are only in this location for 6 months per year, the vacuum has hardly been... View Post
Samsung_Moderator
Hello@GM73! Thank you for reaching out! I know that this can be frustrating with your Jetstick not c... View Post |
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I've had a frustrating issue where after performing a factory reset on the screen, I'm left with a black blank screen that responds to... View Post
Samsung_Moderator
Hello @Koyomi! Thank you for reaching out! I see how this can be frustrating with ytoiur family hub ... View Post |
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We have a Samsung Gas oven, model nx60a6511ss/aa, purchased April 2023. Just after the 1 year warranty, started noticing only the broil &... View Post
Samsung_Moderator
Hello and Welcome to our Samsung Community. We do not have any recalls regarding the gas range and r... View Post |
