Kitchen and Family Hub
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We purchased a Bespoke Jet (non-AI) vacuum on 3/29/2024. Since we are only in this location for 6 months per year, the vacuum has hardly been... View Post 
Samsung_Moderator
Hello@GM73! Thank you for reaching out! I know that this can be frustrating with your Jetstick not c... View Post |
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I've had a frustrating issue where after performing a factory reset on the screen, I'm left with a black blank screen that responds to... View Post
Samsung_Moderator
Hello @Koyomi! Thank you for reaching out! I see how this can be frustrating with ytoiur family hub ... View Post |
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We have a Samsung Gas oven, model nx60a6511ss/aa, purchased April 2023. Just after the 1 year warranty, started noticing only the broil &... View Post
Samsung_Moderator
Hello and Welcome to our Samsung Community. We do not have any recalls regarding the gas range and r... View Post |
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I have a dual microwave oven, model number nq70m7770ds. After using the oven yesterday, a few hours later I realised that the house was extremely... View Post
Samsung_Moderator
Hey dannytrigo, while I'd like to welcome you to the community, I wish it was under better circumsta... View Post |
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Hi, I have a question. I bought a vacuum cleaner, but it doesn't sync with Smart Thing, and it doesn't do anything with the buttons on the... View Post
Samsung_Moderator
Hello and thank you for reaching out to the Samsung Community with your question. To start, we advis... View Post |
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For the love of God, is there a way to turn off AI mode when I have heat or cool on in auto mode. I'll set it for a comfortable temperature,... View Post
Samsung_Moderator
Hello jr14, Welcome to our Samsung Community. We definitely understand your frustration and concern ... View Post |
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Filled pitcher this morning 3/4 of the way and will not dispense water. The settings are flashing Yes and No and if I try to select Yes or No it... View Post
Samsung_Moderator
Hello@WatsOn2000! Thank you for reaching out! I would recommend trying the information in the follow... View Post |
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Dear Samsung, I was thinking 🤔, and I would love to see you come out with a Samsung electric smart things trash can. (Something that... View Post |
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Hi, I have an issue with the fridge and seems related with a recent update. Smart View application is not listing any device when trying to... View Post
Samsung_Moderator
Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non... View Post |
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I have read the instruction manual so many times now and I still can't figure it out. Is there a way to turn the wi-fi off on my fridge? View Post
Samsung_Moderator
Great insight, JBTechfanatic! You’ve summed up the answer perfectly. 👍 If you need any further assi... View Post |
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BrandAge: Less than 1 yearModel Number: RF28HMEDBSR/AA-00Brand: SamsungAge: More than 10 yearsI thought my freezer compartment had an evaporator... View Post 
JBTechfanatic
It sounds like a bad temperature thermostat in the freezer. easy to change and not very expensive if... View Post |
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We recently had a new RO system installed. After it was installed the water dispenser in our Samsung Refrigerator has a very slow drip. It's... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If the installer could not fix the issue, the only other solution... View Post |
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Hi My rf29a9771sr refrigerator is leaking, there is water and icicles under the deli drawer, we then replaced the water filter with... View Post
Samsung_Moderator
Hello@userDoyaXZIwcB! Thank you for reaching out! If it's still leaking after replacing the water fi... View Post |
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The outer glass door on my oven shattered, the oven was not in use. This appears to be an issue others have faced and does not seem to be covered... View Post 
Samsung_Moderator
Oh no! I hope everyone is alright! Please either call in directly at 1 (800) 726-7864 or send any of... View Post |
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This microwave stopped working after 1 year and 1 day. So now that it's out of warranty it needs to be replaced. Will never buy another... View Post
Samsung_Moderator
At this point, I recommend having the microwave serviced. The following are service options availabl... View Post |
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My fridge has been broken for a week. I paid for a local technician to fix it because the 3rd party technician that Samsung wanted to send out... View Post
Samsung_Moderator
Hey communityuser334 first of all, welcome to the community. What is wrong with your unit? Maybe we ... View Post |
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Hello, my dishwasher started giving me 5c error codes yesterday. I cleaned the filter, drain pump, checked drain hoses and Che k valves, all ok. It... View Post 
Members_Xtwcnk9
curious with all the filters how did any type of glass get caught in drain motor? Reason asking is t... View Post |
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I ordered the gas range online and paid for the installation since I'm a retired 73 yr old woman. When it arrived the delivery people said... View Post 
LeoWyatt89
Where did you purchase your gas Range? Lowes? If so, you need to take it up your frustrations with t... View Post |
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new range was installed with LP conversion kit but surface burners even smallest one burn the food even on lowest setting. View Post
Samsung_Moderator
Hello! Thank you for reaching out! This maybe an installation issue. I would recommend reaching out ... View Post |
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So if no preheat required, how do you know when to start cooking? View Post
Samsung_Moderator
We're glad that you're up and running, @mewascom! If you have any additional questions, don't hesita... View Post |
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Hi, i have purchased a Samsung fridge freezer but I can't get push notifications for the door being left open through smartthings. The option... View Post
Samsung_Moderator
Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non... View Post |
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Got a leak error code. Pulled out the dishwasher. Found water in bottom of tub. No obvious leaks. Saw some water "residue" on the side... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with this occurring. This is so... View Post |
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My range sounds like a freight train starting up. But app doesn't say anything. Please help View Post
Samsung_Moderator
Hello and thank you for reaching out to the Community regarding this concern. We recommend discontin... View Post |
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Is it common for a Bespoke refrigerator that is just over 2 years old to have a Freon leak??? We are getting a strong solvent/chemical smell from... View Post
Samsung_Moderator
Oh no! @kbabs please call in directly at 1 (800) 726-7864 to get this looked into as soon as possibl... View Post |
