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06-09-2025 02:54 PM (Last edited 06-09-2025 03:21 PM ) in
Kitchen and Family HubRange has been in use since 2022, the first motherboard was replaced shortly after one year mark. The range didn't recognize the position of the door lock. Now, in 2025, the lower oven shows a high temperature even when it's off, and the fan in the back keeps running. Also get a C-21 alarm totally locking out the unit. I've replaced the temperature probes and the problem still exists. Pretty sure it's the motherboard again.
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06-09-2025 04:24 PM in
Kitchen and Family HubYou would need to contact Support to get help with this issue and have a tech come out to see what could be causing the issue your having.
https://www.samsung.com/us/support/contact/
1 (800) 726-7864
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