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07-18-2025 07:18 AM in
Kitchen and Family HubWater is leaking from the back wall inside the freezer of your Samsung Family Hub RS27T5561SR/AA. What should I do?
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07-18-2025 07:35 AM (Last edited 07-18-2025 02:53 PM ) in
Kitchen and Family HubTry to identify where the water is coming from, make sure all hoses are properly connected. Call for service. If your fridge is under warranty, it may be covered. Even if it's not, do you really want water continually running down the back of the freezer?
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07-27-2025 02:54 PM in
Kitchen and Family HubOur leaked too and ruined our floors even. We were only gone 3 hours too
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07-27-2025 05:46 PM in
Kitchen and Family HubHello! Thank you for reaching out! Please either send a private message with your full model and serial number. Or call in directly at 1-800-726-7864 to get further support on this!