Original topic:

How to disable/uninstall food app on Samsung Refrigerator?

(Topic created: 4 weeks ago)
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usertu1NZdL4OU
Asteroid
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Kitchen and Family Hub

Samsung's food app NEITHER honors users' preferences NOR able to suggest food recommendations based on available food items in the refrigerator.  

I have completed (diet, foods to avoid, foods to dislike, diet, user preferences, etc) in the profile to indicate I need vegetarian choices.  My appliance is stocked with only my preferred foods. In spite of the inside contents, the  "food" app only shows ONLY non-vegetarian (beef, pork, chicken, fish) choices, which are specifically indicated as "foods to avoid" in the settings of the food app. 

I am NOT A carnivore, and I am sick and tired of this app on my display of refrigerator.   I would like to uninstall the app.   How do I do it?  

3 Replies
Samsung_Moderator
Community Manager
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Kitchen and Family Hub

Hello there, we are sorry to hear about the issue with the app and located this article https://www.samsung.com/us/support/answer/ANS00087002/, we encourage you to review for the best possible assist. It also advises on how to disable as requested as well. 

usertu1NZdL4OU
Asteroid
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Kitchen and Family Hub

Thank you for responding.  However, your response is associated with a different app "the Meal Planner app", and the setup portion of the document is no longer part of this "meal Planner app" and has been moved to a different app called "Samsung SmartThings Food".    The current implementation of the "Meal Planner"  doesn't match the documentation either.  

My original question is on the "Samsung SmartThings Food" app.   The app is up-to-date, and the version is shown as "KS.ST.2.9-10".   I was unable to attach any screenshots.  

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Samsung_Moderator
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Kitchen and Family Hub

Your more than welcome. That is understandable, and the information provided is directing you on how to make the adjustments from the fridge itself, for assistance with the SmartThings app or services you will need to contact their support directly at https://www.samsung.com/us/smartthings/