Original topic:

When will S25 preorders be available?

(Topic created: 2 weeks ago)
288 Views
usernlN78FiIlg
Constellation
Options
Galaxy S25

Does anyone know what time will the preorder for s25 series will open ? I know today but any specific time?

73 Replies
Apostlejekwu
Cosmic Ray
Options
Galaxy S25
Wondering why my phone pre-order off S25 Ultra is not going through. Any reasons or is it me alone 
0 Likes
nlgillaspie
Constellation
Options
Galaxy S25
I really need more than 256gb of storage but I also can't stand big phones. If I could get my hands on the s25 base 512 model from another country, would it even work in the US? Any advice would be appreciated. 
0 Likes
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S25

Sorry but 256Gb is the max that you can order in the US for the base model of the S25.  I only see Korea with a 512Gb and it would all depend on if your carrier would support that model 



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


0 Likes
dyoung58
Constellation
Options
Galaxy S25

Hi,

Has anyone order the S25 Ultra through Samsung website?  I did and follow the instructions.  The site sent me to T-Mobile to complete the order which I had to supply my SSN# and Drivers License information along with a credit card. I also had the Samsung Care+ protection plan in my basket, it was a great deal at $39.00 for two years.

When I finished entering my information into the T-Mobile site, I went back to Samsung site and saw that the phone and Samsung Care plan was still in my basket.  Best I can tell is that I paid T-moible for my phone.  After chatting and calling Samsung Sales and Samsung Care team, I keep getting the answer that the price for Care plan is part of the bundle with the phone.  I must have explained at least 6-10 times that I purchased the phone through Samsung website and I wanted to complete the sale of the Care protection plan.   It is so frustrating that I have spent no less than 3 hours trying to resolve this issue.  I also do not see the Samsung points that I earn when purchasing the phone.

Has anyone else had this problem and if you did, how did you resolve it.  Thanks in advance.

0 Likes