Hey guys, just keeping you updated. I'm now connected to the Xfinity carrier. You can't do it on the app with the eSIM transfer; I tried, and the same message appeared. But I saw a post about calling customer support, and nothing was resolved, so I called anyway and explained my situation, gave my IMEI, and they connected it for me. So try calling, guys.
I gave up trying to activate through support and at the store. Spent so many hours on this. Lame. Today is officially the supported day xFinity is supporting eSIM activation for Samsung S25. I just activated through the app. Wish I had just waited instead of wasting all that time with no resolution.
NOTE: I wasn't able to get pass the DOB and SSN form validation. No one from support and at the store told me that it was doing a SOFT CREDIT CHECK! I only found out it's doing the credit check from most recent chat agent I talked to. That's when I realized it's probably because I had frozen my credit, which would make sense that I couldn't pass the stupid DOB SSN form validation. If the 1st agent I had talk to 3 days ago had mention it was doing a soft credit check I would have unfreeze my credit and would have been able to activated this phone at the store. Geez, I wasted so much time on this.
