Solved: Unlock s25 wont connect carrier - Samsung Community

judexsung · ‎01-31-2025

Anyone else having issue with xifinity mobile swap esim getting not compatible message ?

SamsungRei · ‎02-06-2025

Hello, Welcome and thank you for reaching out. I know how frustrating it can be activating a new phone.

Here is a link with helpful information for getting started with your new phone, such as activation, setting up voicemail and more! https://www.samsung.com/us/support/answer/ANS10002366/

If you are still unable to activate your phone, you will need to contact your service provider for additional assistance.

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Srb79 · ‎01-31-2025

This was issue with some carriers, thy didn't receive eSIM information from Samsung so eSIM is not available only physical SIM. They are saying that it will not be possible to activate eSIM until after February 6th

Members_8gK5wRb · 3 weeks ago

xfinity physical sim shows incompatible.

judexsung · ‎01-31-2025

Ahhh so I get a physical Sim should work ?

Srb79 · ‎01-31-2025

Yes

judexsung · ‎01-31-2025

Will give it a try. Thank you btw. Support was no help.

judexsung · ‎02-01-2025

Yeah wasn't able get physical Sim either, guess they need IMEI

cjt7786 · ‎01-31-2025

I am using an e sim on cricket

judexsung · ‎01-31-2025

You have the unlock model?

Members_NOb4kwG · ‎02-01-2025

Here they just straight up claim no providers in my country support E-SIM, while almost all do... How am I supposed to use my phone SAMSUNG?!?!?

Original topic:

Unlock s25 wont connect carrier

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