Samsung Cloud MISSING on S25 Ultra?

[cudd]

Set up my S25U and made a mistake with how I wanted my apps loaded, so decided to do a factory reset before I put anything on it. After that reset, Samsung cloud completely disappeared from my phone. 

It's not available as an app and disappears if I search in the galaxy store. It's not in the UI. I can still make temporary backups through smart switch. I can see Samsung account services in the app list but it is not in the manage backups section.

Also, if I make a shortcut with nova launcher I can access Samsung restore and then cloud and backup/restore from there. So I know it's running but it's NOT in any menu. Also, a bunch of my Samsung base apps never installed and were just greyed out until I reset enough times and they came back. But after maybe 10 times I have not been able to get cloud back. I'm on a Verizon SIM but I bought the phone unlocked directly from Samsung.

[LongHiker]

@cudd Samsung Cloud Restore and Back up are in phone settings -> Accounts and backup. 

If you go to phone settings -> Apps and enable Show system apps you will find the Samsung Cloud app. It is a hidden internal app not accessible directly by the user. 

[cudd]

No it is still missing from both of those sections

[Cuchulainn]

Interesting. This is what I got by doing that.

[LongHiker]

@cudd Just to be clear. Go into phone settings -> Apps and click this icon.

Then enable System apps

Then search for Cloud

[cudd]

I only have "Samsung account storage" but it's the same cloud icon

[LongHiker]

Are you in the US?

[cudd]

Yes on an unlocked S25U with verizon

[LongHiker]

Ah, Verizon blocks Samsung Cloud.

[cudd]

It didn't on my S20 unlocked and I don't believe it did on the S25 before a factory reset