Original topic:

Downloading issue with Visual voicemail

(Topic created: Tuesday)
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seven3
Constellation
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Galaxy S25

Does anyone know if there is a fix for Visual Voicemail? I have a Samsung Galaxy S25 Ultra unlocked (from Best Buy) and carrier is Visible. 

7 Replies
Synapse6
Constellation
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Galaxy S25
Fix of what?
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Pinkdiva1
Halo
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Galaxy S25
Can you explain what the issue is with your visual voicemail?
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crazywitchlady
Cosmic Ray
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Galaxy S25
For me it says voicemail downloading. Then, Trouble downloading voicemail or message contact provider. That being Verizon
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crazywitchlady
Cosmic Ray
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Galaxy S25
I just did. I am unable to read my visual voicemail. Go back and read my first post. I know it is a carrier issue. Do you work for Verizon? Or any other carrier?
I am going to check with my Security software. Maybe it has to do with the VPN
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S25

I apologize, but voicemail is a carrier feature. You'll need to contact your carrier's support for assistance with visual voicemail.



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seven3
Constellation
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Galaxy S25
Oh man, I can't believe I did that, my issue is I can't see any of my voicemails. I've tried all different fixes and still nothing. I know it's a carrier issue but they act like they don't know what in trying to explain. It's a pain because I have to listen to the whole description of the message before I know if I have to delete it or not. The app Youmail seems to work ok. I'm just getting a ton of spam calls.
crazywitchlady
Cosmic Ray
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Galaxy S25
I have the same problem. Verizon is my carrier. I have been on the phone for hours. Get it fixed. Then it reverts back to it's old ways. Even when I had Premium so I canceled that ad-hoc. Also friends and family say the called me and there is no record in the call logs or it doesn't ring through. I don't always have hours to go through Troubleshooting and they want you to have another phone. That is not always an option. We have 2 phones.
My husband may need his phone for business purposes