Original topic:

Smudge marks on my S24 ultra screen?

(Topic created: 12-17-2024 07:43 AM)
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moebetta
Halo
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Galaxy S24

Got these almost smudge like marks on my phone screen. They aren't scratches, but won't come off with a microfiber and distilled water. Never seen this on my S22 ultra.. The spots are smooth to the touch but definitely stand out. Maybe a coating on the screen thats causing an issue?

usermzeJaY3BsM
Neutron Star
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Galaxy S24

Just out of curiosity, does this affect anything when the screen is on?  All of the examples I am seeing is with the screen off...

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PharaohDinero
Constellation
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Galaxy S24
Same Issue!!! I'm gonna try to put a glass protector on it. Either way 15 hundred on a phone and it's only 3months old. Smh
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usermzeJaY3BsM
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Galaxy S24

Does this actually affect ANYTHING, or is it only visible when the screen is off?

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moebetta
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Galaxy S24
You can see them anytime but more pronounced with a dark screen
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ampu1842
Constellation
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Galaxy S24

my phone also water drop marks...but dont come off....they are not sctracthes...

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LS74
Constellation
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Galaxy S24

I have a smudge mark under my screen too which I can't get rid off. I will visit the service centre and see what they say.

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moebetta
Halo
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Galaxy S24
smacar01
Constellation
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Galaxy S24

Same problem, seems to be a common issue. Any comments from Samsung Support?

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moebetta
Halo
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Galaxy S24
I haven't seen anything official, some people had the screen replaced then put a glass screen protector over it to keep from happening again.
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usermzeJaY3BsM
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Galaxy S24

If a screen protector will stop it from happening again, then it is caused by the user, plain and simple.  I had an S24 U from launch with no screen protector, and never had this problem.

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