Galaxy AI One UI 6.1.1 error 400

[SJM3]

Encountering error "400 this is a wrong request" when prompt to agree to the updated policy and cannot proceed access the phone. This happened after updated the phone on Galaxy Z 5.

[noahdavi1331]

Is your Z 5 a flip or a fold?

[SJM3]

Fold

[Samsung_Moderator]

Hello SJM3, Welcome to the Community. We understand how frustrating error codes are. 

Try disconnecting from Wi-Fi and then try to agree to the updated policy while on mobile data.

Let us know if this helps.

[Valentyn]

Have the same issue and it doesn't work either on mobile data!

[Samsung_Moderator]

If you are still unable to accept the terms, try clearing the app cache for the Samsung Account app. You can use the steps here: https://www.samsung.com/us/support/answer/ANS10001372/

Let us know if these steps work.