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Just had 5.4 top load washer delivered today. The model has the “ActiveJet” feature that allows you to turn on a stream of water to pre-wash... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! If you made sure the feature was off and have tried a power cycle... View Post |
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My wife was doing a load of laundry and when she went to take the clothes out, our inner glass had shattered. We have a DVE54R7600C/A3 is there... View Post
Samsung_Moderator
Hello! I hope everything is okay! Please either call in at 1 (800) 726-7864, or send me or any of th... View Post |
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My 2014 Samsung Washer front load, model number 592-49474 has recently started to smoke on high spin. Bearings seem ok, Spider arm has some rusted... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is something that will require service. Here in the communit... View Post |
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Dryer says the clothes are dry when they're not; it will dry them on timed dry, but when I use the cycles it stops after 5 minutes. I think... View Post
Samsung_Moderator
Hello@Sherwoodfam! Thank you for reaching out! It seems that it could be an issue with the sensor as... View Post |
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I hope this message finds you well. I’m reaching out regarding an issue with our Samsung front load washer that has been both frustrating and... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with the cost of the repairs. D... View Post |
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My washer started to smell like burned cable when I loaded a comforter. It got stuck at rinsing cycle and I didn’t see it move. Never had the issue... View Post
Samsung_Moderator
Hello! Thank you for reaching out! It would be recommended to keep the unit unplugged and either cal... View Post |
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I accidentally started a regular cycle when it should have been a delicate cycle. I've tried holding the start/pause button down several times.... View Post 
TheresaJRS
Awesome Ty for letting us know. I am sure others will need to know this information themselves event... View Post |
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Appliance is less than six months old and just started making this loud rattle/grinding sound View Post
Samsung_Moderator
That sounds awful! Sometimes when this noise happens, it's because the washer/dryer is overloaded. I... View Post |
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You've bought a washer and dryer.After a long wait, they finally arrived home.The installation looked so simple that I decided to do it... View Post
Samsung_Moderator
Hey Dean09! First, welcome to the community. Samsung prefers for you to have your purchase professio... View Post |
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I have the Samsung Washer WA52A5500AC and the error code stays on the machine as soon as you push the power button and will not allow any other... View Post 
Jake12Appliance
9C8 Error that detects software defects to prevent PBA failure. The Main PBA needs to be replaced. View Post |
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Model # WA45M7O5OAW/A4 SERIAL # < REMOVED > I'm really not sure what is going on with my washer. It seems... View Post
Samsung_Moderator
Hello there, we're sorry to hear about the Child Lock not disengaging on the washer, and thank you f... View Post |
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Hello I'm getting a metal clanging noise from my front load washer when the drum spins. No matter the cycle. It used to only sound when the... View Post 
Members_ReMI8AU
Thanks for the advice but the noise happens even when the tub is empty. I realized something is loos... View Post |
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I have a front load washer that will not complete a cycle 9 out of 10 times. I have run through different trouble shooting ideas including cleaning... View Post 
DismayedAgain
WW85K5410WW/SA Front loader Another post about the washer NOT completing the wash cycle.If I set it ... View Post |
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My clothes dryer DVE 45R6100 won’t run. the selector knob won’t change to anything the only think the works is the on and off and pause start... View Post
Samsung_Moderator
Hello BANDMANPA, unfortunately, if your dryer isn't spinning or running as you've referenced, it usu... View Post |
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I have a brand new Samsung washer and dryer. The dryer has no light? I’ve tested the switch with the door open but get nothing. The units are 4... View Post
Samsung_Moderator
Specific Samsung dryers do not have a dryer light, yours is probably one of them, however, like @rea... View Post |
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I read that I can set up dispenser 2 as general laundry detergent as we have 2 different types we use at the house...one for adults and one for... View Post
Samsung_Moderator
You are more than welcome. It is stated as such because you absolutely can use it as a general deter... View Post |
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I absolutely love this washer/dryer but I don't see the "refresh" mode on it anywhere. The 3 steaming modes I find all take over an... View Post
Samsung_Moderator
Yes, we can definitely see where your previous model had the feature, and it will be our pleasure to... View Post |
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My used dryer turns on but is stuck on timer mode and won't run. I replaced fuse behind blower housing and the timer board with no change. Any... View Post |
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My machine smells like an electrical fire. We have a video of it smoking... what is the remedy? View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is something that will require service. Please feel free to ... View Post |
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Samsung - 24" Top Control Built-In Dishwasher - Stainless steel Model: DW80R2031US How do I turn the Chimes back on? View Post 
Members_FYfdorJ
DW80R2031US - Dishwasher rarely used. al of a sudden it won't start with two chime sound.I have chec... View Post |
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We purchased a new washer a few months ago and it’s been making a clicking noise as soon as the cycle starts. Sometimes it will stop and return... View Post
Samsung_Moderator
What @JBTechfanatic said is the best course of action. If none of the troubleshooting and replacing ... View Post |
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The sideof my dryer looks like it's rusting Makes a wierd noise when on or of you touch it when in use ... View Post 
Samsung_Moderator
Hello there, and thank you for reaching out to the Samsung Community. We are very sorry to hear abou... View Post |
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Now it won't even start a dry cycle.. View Post
Samsung_Moderator
I certainly understand how aggravating this is and am happy to help. If you haven't already, check t... View Post |
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Model WF330ANW XAA 02I keep finding a good amount of large residue in the pump filter.Where does this come from and how to fix the issue?PS:... View Post 
korbendallas
Hi, I have the model WF42H5000AW/A2 and 1 month ago I have the same issue as in the following link. ... View Post |
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Samsung Electric Dryer. The bottom right hinge on the front dryer door has a visible static discharge spark every 3 minutes while running.... View Post
Samsung_Moderator
Oh my! We'd like to provide further assistance. So that we may get this looked into as soon as possi... View Post |
