Washers and Dryers

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Samsung Washer Dispenser Housing Leaking out the back

Posted by 02-08-2023 03:41 PM in Washers and Dryers

Hello all, We love our Samsung washer but we have an issue. We get a very small puddle of water under it. We had a trusted appliance repairman... View Post

02-09-2023 04:21 AM

Thank you Opens in new window PDF Download Word Download Excel Download PowerPoint Download Document... View Post

WF42H5200AW/A2 hardly spins & RPM reads 0000

Posted by 12-19-2022 11:37 AM in Washers and Dryers

Recently, the washer stopped completing the spin cycle. It would only finish the spin cycle if the drum was empty. It also made noise and had a... View Post

02-07-2023 06:39 PM

take a look at the spider arms, the typically aluminum three arms on the back, outside of the drum a... View Post

Dryer is vibrating (Model DVE50R5200W)

Posted by 01-29-2023 04:50 PM in Washers and Dryers

I have a DVE50R5200W that was bought new and installed in July of 2021 which has now has excessive vibrations when on. The vibration started about... View Post

01-30-2023 07:16 AM

Hi there, I can certainly understand your concern with your dryer vibrating like this. The good news... View Post

WA45N3050AW/A4 Inconsistent Water Temperature

Posted by 01-22-2023 02:05 PM in Washers and Dryers

The above washer does not respond consistently to the selected water temperature. Sometimes selecting HOT the cycle will begin and hot water can... View Post

01-23-2023 06:38 AM

Hi there, Thanks so much for reaching out about this. I can certainly understand the frustration of ... View Post

Washer and Dryer Color Difference

Posted by 01-19-2023 10:12 AM in Washers and Dryers

Washing machine and dryer are two different colors of champagne. I was told by Charles that, We would love to discuss your washing machine to... View Post

01-19-2023 11:47 PM

This is a user forum. You may call or text START to 1-800-726-7864 to contact Samsung directly. View Post

New washer does not spin clothes dry enough

Posted by 01-15-2023 10:57 AM in Washers and Dryers

Washer model number WA55A73000AE barely 6 months old will not spin fast to dry out clothes. Sometimes have to dry the clothes with two cycles in... View Post

01-16-2023 07:02 AM

Hi there, I can certainly understand your frustration with your washer not spinning out all the exce... View Post

How to Turn Off Chime - Model DE50BG8300V

Posted by 01-11-2023 07:47 PM in Washers and Dryers

Hello - please help me turn off the chime for model #: DE50BG8300V. Thank you, BS ... View Post

01-12-2023 07:17 AM

Hi there, Thanks so much for reaching out about this. I can certainly understand wanting to control ... View Post

Flex Washer and Dryer do not store any options and settings but My Cycles

Posted by 01-11-2023 09:18 AM in Washers and Dryers

View Post

01-12-2023 07:05 AM

Thank you so much for providing that! I've been reviewing the features and options listed in the use... View Post

Is WF45K6500A door reversible?

Posted by 01-02-2023 07:34 AM in Washers and Dryers

Can this door be swapped around to open the other direction like my Samsung Dryer? View Post

01-03-2023 06:40 AM

Hi there! Thanks so much for asking about this. I can definitely understand wanting to switch the do... View Post

Default Pre-Soak Settings

Posted by 12-30-2022 07:08 AM in Washers and Dryers

We just purchased Samsung washer WF53BB8700ATUS (Bespoke 5.3 cu. ft. Ultra Capacity Front Load Washer) and love it. The only problem I see is,... View Post

01-02-2023 10:22 AM

Hello! Thank you for reaching out! I definly can see how changing the defualkt settting can be super... View Post

Samsung Washer Error Code 9C8

Posted by 12-23-2022 10:59 AM in Washers and Dryers

Hi - During the spin cycle, our Samsung washer threw error code 9C8, or it could be 9CB. It's only 6 months old. Model # WA55A7700AV. I... View Post

12-28-2022 12:27 PM

Hey, Everyone! Although the reset does take away the error code, it does not address the reason for ... View Post

Dryer end of cycle chime

Posted by 12-26-2022 12:45 PM in Washers and Dryers

my dryer is a DVE50BG8300VA3 and the manual says to hold the drum light for 3 seconds. That turns wifi on and off and not the chime. View Post

12-27-2022 06:56 AM

Hi there, I can certainly understand the frustration of not being able to turn the dryer chimes off.... View Post

Washer tub banging during agitation

Posted by 12-03-2022 09:46 AM in Washers and Dryers

The tub on my 2 year old Top loading high efficiency washer makes a banging sound during agitation. View Post

12-04-2022 08:34 AM

Hi there, I can definitely understand the concern with hearing banging noises during the wash cycle.... View Post

FlexWash - Clean Drain Filter Error Message

Posted by 12-03-2022 11:21 PM in Washers and Dryers

My one year old washer stops at Spin cycle with Clean drain filter. I followed the video instructions and drained the filter and cleaned it twice.... View Post

12-04-2022 08:27 AM

Hi there, That definitely sounds frustrating to have your washer not completing spin cycles. It soun... View Post

Dryer stops after 5 minutes

Posted by 11-29-2022 07:28 PM in Washers and Dryers

My Samsung Dryer is not drying my clothes. I set the timer for the desired minutes and within five minutes the timer is on 1 minute and stops. View Post

11-30-2022 06:39 AM

Hi there, I can certainly understand the need for a fully functioning dryer. The good news is, this ... View Post

Washer Suddenly Not Working - Won't Start

Posted by 11-29-2022 02:31 PM in Washers and Dryers

I have a Samsung washer from Best Buy last year. Model WA40A3005AW I normally use the quick wash cycle and do the self clean when it wants. ... View Post

11-29-2022 03:05 PM

Guess I should reply to my own question here. I called the number listed on the tag for my washer wh... View Post

Need HELP figuring out what is wrong with my dryer

Posted by 11-21-2022 09:40 AM in Washers and Dryers

I have a DV50F9A6EVW/A2. iN THE PAST 6 MONTHS, it has gone through 4 heating elements. The last 2 have been within the last month. I have changed... View Post

11-21-2022 12:30 PM

They may use diagnostic devices that are only meant for their products, besides your standard ohm me... View Post

Premature Failure of Front Balance on Front load washer

Posted by 11-19-2022 03:41 PM in Washers and Dryers

I'm trying to figure out, after going thru all the apparent levels of customer service (including "Email the CEO" - what a joke btw)... View Post

11-20-2022 07:05 AM

Hi there, I can certainly understand your frustration here. If you would like, you can always send a... View Post

Flickering Screen on my DV448AEP/XAC Dryer

Posted by 11-15-2022 01:02 PM in Washers and Dryers

We have a Samsung dryer and the electronic control display (that the knob is attached to) started flickering recently. It goes light, dark and... View Post

11-16-2022 07:38 AM

Thank you for stopping by the US support page! This forum is for support of US products and customer... View Post

WF45K6200AZ/A2 does not shut off

Posted by 11-12-2022 11:42 AM in Washers and Dryers

I cant figure this thing out.as soon as it gets down to 12 min or less, it keeps changing the time and after 2 hours is still going. it seems... View Post

11-13-2022 06:35 AM

Hi there! Thanks so much for reaching out about this. I can certainly understand the frustration wit... View Post

Washing machine WW80T4040CX1AS Door Lock disengage sound

Posted by 11-11-2022 03:12 PM in Washers and Dryers

Hello everyone, I just bought a new Samsung washing machine and at the end of cycle when the door disengages, the door lock disengage sound... View Post

11-11-2022 03:45 PM

That is quite normal from my experience View Post

WF45B6300A and DVE45B6300, washer and dryer sounds - How to disable

Posted by 11-03-2022 12:52 PM in Washers and Dryers

How can we disable or lower the volume on the WF45B6300A washer and DVE45B6300 dryer? They are very loud. ... View Post

11-03-2022 03:11 PM

Hi there, I definitely understand the reason why you would want to disable the sound for the washer ... View Post

WA50R5200AW fills with water during diagnostic but not during normal run

Posted by 10-12-2022 06:00 PM in Washers and Dryers

My year and a half old washer no longer fills with water while running a normal load. The only time it works is if I run it in the diagnostic mode.... View Post

10-13-2022 02:23 PM

Hello, I understand you've stated the troubleshooting steps recommended has not resolved the water f... View Post

WV60A9900 & DVE60A9900 feature request!

Posted by 10-10-2022 07:12 AM in Washers and Dryers

I came from a set of LG. So, this is something I thought it would be available with my Samsung.A custom user's preference cycle. My LG had... View Post

10-10-2022 01:24 PM

We actually do have some washers and dryers that have this feature 🙂 You would need to connect your... View Post

Top load washer final rinse not working

Posted by 09-27-2022 10:31 PM in Washers and Dryers

I' have just noticed that my washer works fine except for the final rinse cycle, it fills, pauses and empties, without agitating, and spins,... View Post

09-29-2022 06:31 AM

Hi there, I can definitely understand the frustration with your washer not finishing the cycle prope... View Post

Drum light not working on dryer

Posted by 08-15-2022 07:28 AM in Washers and Dryers

I just bought samsung washer & dryer and the drum light has never worked View Post

09-29-2022 06:23 AM

Hi there, Thanks for reaching out about this. If you've confirmed that pressing the "Drum Light" but... View Post

AC6 error code washer wont start.

Posted by 09-28-2022 06:46 PM in Washers and Dryers

i have a 6 mo old washer that has quit its a wa55a7700av. it is stuck at 1.07 remaining time. it will turn on and off but it wont start up and the... View Post

09-29-2022 06:17 AM

Hi there, Thanks so much for reaching out about this. I can certainly understand your concern with h... View Post

Model WA51A5505AW the washer machine I got isn't cleaning clothes properly

Posted by 09-23-2022 02:57 PM in Washers and Dryers

I bought this washer machine at end of last year and shipped around March this year, from Home Depot order number W878242138, after used for a... View Post

09-24-2022 09:02 AM

Hello there, I definitely understand the concern with the washer not cleaning your clothing properly... View Post

WF45B6300A washer Turn off all sounds?

Posted by 09-23-2022 12:30 PM in Washers and Dryers

Recently got this washer and while it lets you disable the tune it plays at the end of the cycle, you can't seem to be able to silence all the... View Post

09-23-2022 03:11 PM

Hello and thank you for reaching out to the Community regarding the sounds for the washer and I unde... View Post

Dryer drum light stays on

Posted by 09-20-2022 03:30 PM in Washers and Dryers

i bought Model DVER8500AV dryer 8 mths ago. when i was done drying a load, i would open the dryer door, remove clothes, and leave the door slightly... View Post

09-20-2022 05:14 PM

Hello! Thank you for reaching out! I understand how this can be frustrating with your drum light not... View Post