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We purchased our Samsung washer/dryer set in June of 2022. Recently it started tearing threads out of our clothes. What can we do to fix this??... View Post 
Samsung_Moderator
Hello there, and thank you so much for reaching out to our Samsung Community! We're so sorry to hear... View Post |
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I’ve had my dryer for less than a month and don’t overload it, but all of a sudden it started sounding like metal to metal grinding. Everything I... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I know how concerning strange noises from a new app... View Post |
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washer vibrating... I am particular when it comes to leveling. I pulled the shipping bolts after locating the washer. No vibration for a whole... View Post
Samsung_Moderator
Hi there, I can certainly understand the frustration with your washer suddenly vibrating. I'd first ... View Post |
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Is pedestal we402nc compatible with dryer dvg52a5500c? View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this! I'm providing a link below to the compatibility page... View Post |
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While I was running my dryer I noticed an arc coming from the lower right door hinge. I turned the dryer off and unplugged it from the wall. Has... View Post
Samsung_Moderator
Hello! We're so sorry to hear about this situation with your dryer's door hinge and definitely under... View Post |
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Hello just bought my lovely champagne colored washer and dryer set never had any issues until tonight with them. Was doing a load of laundry as... View Post 
Samsung_Moderator
Hello! We're so sorry to hear about this situation with your washer's door glass shattering, and def... View Post |
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This washer was installed January 2022, and this week i noticed snags on several loads of laundry. I checked and 1 arm of the impeller has a... View Post
Samsung_Moderator
Hello! We're so sorry to hear about this situation with your washer, and definitely understand the c... View Post |
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I have a model WF50BG8300AVUS a nd the water does not siphon from softener dispenser tray at end of cycle View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can certainly understand the concern with having ... View Post |
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I have a Samsung moisture sense dryer that will go from how ever much time is on the timer to zero and shut off after 5 minutes. My dryer is only 4... View Post
Samsung_Moderator
Hi there, I can certainly understand the need for the dryer to complete the cycle(s) and the good ne... View Post |
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I bought the SAMSUNG WW90T684DLH/S7 washing machine 8 months ago. The issue is that it makes a lot of noise when starting the spin cycle, as it... View Post 
userAwq6hoC8u5
I've tried everything as you described, but the washing machine still makes noise. I'm sending you a... View Post |
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I have this washer and dryer wf50a8600av, how can I mute all sound? I already did the options for 3 seconds and scrolled over to the sound and... View Post
Samsung_Moderator
Hi there, Thanks for reaching out about this. I can see how those sounds could be annoying on the wa... View Post |
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Liquid Detergent levels are not dispensing correctly. Auto Dispense is enable on the Smart Things app. It used to work and now it stopped working.... View Post 
Samsung_SxAakuf
Yeah I already did that. I was just wondering if anyone else had any ideas. View Post |
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Where should the black "Cap Fixer" sit?? Please send a picture, please... ( Wash Machine WW11BGA047AEEE ) View Post 
Samsung_Moderator
Hello and thank you for reaching out to our Samsung Community team regarding the part for your washe... View Post |
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Hi everyone! I have a brand new Samsung Bespoke washer and dryer set that I've probably used about 4 times now. The dryer has always made... View Post
Samsung_Moderator
Hey there! I can certainly understand your concerns with the noise and the smell; I'll be delighted ... View Post |
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Hello, I recently purchased a Samsung washer and dryer, and I'm experiencing issues with the drying performance of the dryer. Even after a full... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this! There's actually a lot you can do to help maintain y... View Post |
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I have been trying to connect my washer and dryer to app. When I push the SmartCare button, all is see is -: it doesn’t give the option to join... View Post
Samsung_Moderator
Hi there, I'm so sorry to hear you've been having trouble getting your washer and dryer connected to... View Post |
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Hello everyone! I’ve been having trouble for about six months with clothes coming out of my washing machine with grey stains on them that I... View Post 
Samsung_Moderator
Hello there! We're so sorry to hear about this situation with your washer, and definitely understand... View Post |
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We just got this dryer and I connected to it but in the app it only says now only monitor functions available. Why is it somthing I did in the app... View Post 
ButtaBean_420
Your welcome please tap the 3 dot menu next to my previous comment and tap Accepted Solution to help... View Post |
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Samsung direct drive washing machine is making noise when spinning View Post 
FrustratedinIdaho
It's a long video, but if you go to about 4 min 35 secs you'll start hearing the noise, then at 10 m... View Post |
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On my WW22K6800AW/A2, I'm performing the self clean, and it says to add liquid bleach to the main compartment, where detergent normally goes. I... View Post
Samsung_Moderator
Hello there. I definitely understand your questions regarding the self clean of the washer, and it w... View Post |
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I have a Flex Wash machine that’s probably 5 or so years old (model WV60M9900AV) and the plastic tab that clicks in and locks the inner upper door... View Post
Samsung_Moderator
Hello and thank you for reaching out to the Samsung Community regarding the door latch. It is recomm... View Post |
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I purchased a washer and matching pedestal, and the metal brackets that connect the washer feet into the pedestal are missing from the packaging.... View Post 
JBTechfanatic
You should be able to get them here https://samsungparts.com/collections/pedestal View Post |
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I have submitted a complaint on July 13th the day after my washing machine exploded, causing damage to my laundry room and my dryer. The washer is... View Post
Samsung_Moderator
Hello. I can definitely see how this would be concerning! I hope everyone is okay, and I sincerely a... View Post |
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Need to know why my Samsung moisture sensor dryer. Keeps tripping the breaker it just started doing this recently. View Post
Samsung_Moderator
Hi there, that is definitely a concern for the breaker to trip while using the dryer, and it will be... View Post |
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I returned an electric dryer back to Samsung unopened and it's been over 10 days and no refund. I keep calling customer service and they all... View Post 
SamsungLarry
Hello, There! I'm so sorry to see this and I can definitely understand the frustration! The best tea... View Post |
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The owner's manual for my new dryer says to connect it to the Samsung Smart washer dryer app. I followed the directions and it won't... View Post
JBTechfanatic
Honestly once you get it down you are going to love it when I first put a smart washer and dryer in ... View Post |
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