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a week ago in
Washers and DryersAppliance is less than six months old and just started making this loud rattle/grinding sound
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a week ago
(Last edited
a week ago
by
SamsungAl
) in
That sounds awful! Sometimes when this noise happens, it's because the washer/dryer is overloaded. If you've made sure it's not overloaded and tried with a smaller load and it still happens, the unit will require service. You can reach out to any of the mods via private message with a link to this thread and your unit's model code and serial number to get service set up. You can also call in to 1-800-SAMSUNG (1-800-726-7864) if you don't feel comfortable providing that info to us here.
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a week ago in
Washers and DryersI would suggest contacting support they will send out a technician to check it out and repair what's wrong
https://www.samsung.com/us/support/contact/
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a week ago
(Last edited
a week ago
by
SamsungAl
) in
That sounds awful! Sometimes when this noise happens, it's because the washer/dryer is overloaded. If you've made sure it's not overloaded and tried with a smaller load and it still happens, the unit will require service. You can reach out to any of the mods via private message with a link to this thread and your unit's model code and serial number to get service set up. You can also call in to 1-800-SAMSUNG (1-800-726-7864) if you don't feel comfortable providing that info to us here.
